'us' - Utility Services
- Published: April 9, 2013
- Written by BPM.com
An Alliance between South East Water Ltd, Thiess Services and Siemens, Australia
Executive Summary / Abstract
The 2009 executive team’s strategic review of the 'us' – Utility Services IT projects identified an opportunity to increase the value that its projects were delivering by taking a more holistic approach. Many of our IT projects, as is likely the case in many companies, were very focused and delivered value to a single business group or function but not necessarily across the business. This reality was amplified in our case because we not only work across departments, but also across multiple companies within the Program Alliance. The review concluded that value would be significantly increased by integrating solutions across functions and business groups through a better understanding of our end-to-end processes.