“The dynamics of business continue to be fixing the symptom quickly and cheaply which is easier to fund and do than fixing the problem and the root (often systemic) cause. If we are seeing an uplift in the economy, and it's real and sustained, this rising tide will mask the need for the kind of fundamental improvement BPM offers.”
"BPM and Case Management are at once both transformative and disruptive. What is dead is that idea that BPM is exotic, outlier technology that has niche uses, inevitably to be replaced with something bigger and better. That's dead. Dance on its grave. What is brilliantly alive is the BPM on which many (not yet all) of the most innovative, successful, and largest firms in the world run their businesses on."