BPM Quotes of the Week - October 18, 2017
- Published: October 18, 2017
"You cannot gain competitive advantage by being the best, e.g. in ordering your toilet paper. You need to focus your innovation and optimization activities on what really matters, the 15+% of high impact processes."
"I believe that business model innovation is more disruptive that technological innovation. Incumbents can adapt to and adopt new technological changes (web to mobile) way easier than they can adapt to and adopt new business models (selling software to free ad-supported software)."
"According to a new survey of IT decision makers in the US and UK, 59 percent of business processes could be automated within the next five years, with 70 percent believing that robotics have become more of a priority."
From the BPM Forum
"Processes are 'the things' that deliver products or services that solve the problems of your customers. That will not change. So, the Why? and What? of processes will stay. The How? and Who? of processes, will change of course. And digitilization is one of those changes."
"Processes of various types will be under the covers of many digital efforts. It the most obvious situation a new process could create a competitive differentiation."
"I find it shocking that although business processes were the first digital business artefact in many enterprises they are now declared not important for the Digital Era. They anticipated and implemented this Digital Era when many people didn’t notice it."
-Dr. Alexander Samarin
"I would eventually add that processes will remain to be a center piece for any business strategy that aims at assuring the company's competitiveness. A modern business process viewpoint will just have to be amplified somewhat, to more effectively cater to increased market demands, such as penalty free access to long-tail products and services, human (like) assistance and guidance, and so on."
"Any manager in an organization using digital workplaces must be fluent in modern process management for mere an ability to fulfill standard management tasks."
"I believe that avoidance of vendor lock-in is a mirage, much more now than in the past. Any architectural decision will have you invested in certain vendors and technologies."
"Security, of course, is a big concern, but we need to accept the fact that security requirements of a cloud host and cloud platform are far stringent than any single customer."
"Moving to the cloud is a BIG project, so use it as a catalyst. So the question is: Can we simplify / eliminate / reinvent the core operational processes BEFORE we move them to the cloud. Then we have less to move and what we do move is more efficient."