BPM Quotes of the Week - October 14, 2015

“No one has expected doctors or lawyers are the average business user to crack open BPMN or CMMN or DMN modeling tools… And we shouldn’t expect the average person to want to build their own tools – typically the tool builders and the tool users are two different groups of people.”
-Scott Francis

“Modeling might be useful in situations, but we should be clear about the purpose of that modeling, and we should measure whether the model is actually effective in improving the work of knowledge workers. We should not be blinded by the assumption that modeling is a necessary part of ACM.”
-Keith Swenson

“By 2018, 45 percent of the fastest-growing companies will have fewer employees than instances of smart machines. Gartner believes the initial group of companies that will leverage smart machine technologies most rapidly and effectively will be startups and other newer companies. The speed, cost savings, productivity improvements and ability to scale of smart technology for specific tasks offer dramatic advantages over the recruiting, hiring, training and growth demands of human labor.”

From the BPM Forum

“This is a mystery of E2E (End-to-End) processes - they do exist but in many situations they can't be made explicit and machine-executable with the majority of modern BPM-suite tools.”
-Dr. Alexander Samarin

“In practice, it is way easier to deploy smaller processes that interact through shared data. Having smaller chunks of logic is clearly an approach that gives more agility compared to monolithic processes.”
-Philip Ozil

“Whether or not the process is end-to-end, the experience must be, especially for customer-facing processes. The more you fracture your processes, interfaces, etc., into discrete units, the more work you may have to do to ensure a consistent start-to-finish user experience.”
-E. Scott Menter

What’s the Number One Key to a Company Being Agile? “A clear vision for what the company is trying to achieve, excellent communication and a shared understanding of how everyone can contribute to the vision.”
-Craig Willis

What’s the Number One Key to a Company Being Agile? “Attitude...At the executive level is there the desire, commitment and burning need to build an agile business?”
-Ian Gotts

What’s the Number One Key to a Company Being Agile? “Ability to learn, unlearn and relearn.”
-Bogdan Nafornita

“The key to agile BPM is to get past the idea that process models have any kind of permanence. To borrow a phrase from Alphonse Karr, the more a model changes, the more it models the same process.”
-Peter Hilton

“The number one key to success as an agile organization is that agility is practiced in the context of a strong strategy."
-John Morris