BPM Quotes of the Week - November 7, 2018

Leslie Joseph"The RPA Of The Future Is A Feature, Not A Product."
-Leslie Joseph


"RPA may be getting all the attention, and Cognitive RPA certainly has promise – but the downsides may still outweigh the upsides."
-Jason Bloomberg

"The vast majority of big data projects fail, according to analyst firms. So what gives? It’s likely a combination of factors, but one that stands out is that we spend too much time focusing on technology and not enough on business process, industry experts say."
-Alex Woodie

"Juniper Research data expects the RPA market value, estimated at US$214 million in 2018, to expand over four times by 2022."
-Juniper Research

From the BPM Forum

"Swimlanes are one of the few sensible graphs in a BPM planning exercise. Used the right way with Value Stream stages and Capability Maps as well as the much newer but similar Customer Experience graphs they are one of the best tools to understand and map human process communications."
-Max Pucher

"From an execution standpoint, they (swimlanes) are not relevant (even as per BPMN standard). From a mapping & communication standpoint, if you are used to the paradigm, sure, go ahead. Even if there are other role modelling paradigms, swimlanes are arguably the most descriptive."
-Bogdan Nafornita

"Swimlanes are like any visual tool on a graph, used in the right way, to convey the right message they can be powerful. Used incorrectly, without a purpose, they cause confusion and obfuscate the real issues you're trying to solve."
-Craig Willis

"Swimlanes are very confusing when the process involves a lot of participants, and even more when participants are other systems or robots. You need to represent those Web Services, external Web Applications or Robots because they complete tasks as part of your business processes. But doing it turns your swimlane-based diagram mostly unreadable."
-Juan J. Moreno

"My view is the typical ACM/BPM run-time scenario has multiple workers focusing on multiple Cases, which reduces the resource allocation need, plan-side, to setting a skill attribute at each task in a workflow."
-Karl Walter Keirstead

What’s Your Take on IBM Buying Red Hat and What Impact Do You Think It’ll Have on the BPM Market?

"This is, unfortunately, yet another confirmation of the self-destructive mentality of the BPM industry."
-Dr. Alexander Samarin

"We just got a glimpse into the future for all of our favorite, successful, open source projects that have a commercial entity behind them. (think: MuleSoft, Redhat, Github, etc.) Each one has different deal logic, but at the end of the day, people who run open source companies want to do great work and get paid for doing it."
-Scott Francis

"Red Hat has thrived by not giving a darn about the threat of something new and disruptive...If the Red Hat attitude takes hold then we'll see the IBM+Red BPM offerings become truly relevant again."
-John Reynolds

"The last couple of years I’ve heard more and more companies that are afraid of vendor lock in, especially when looking at giants like SAP, Oracle and IBM. And then they incorporate another technology stack which, in my view, automatically leads to a larger risk of vendor lock in for their customers."
-Caspar Jans