BPM Quotes of the Week - November 22, 2017
- Published: November 22, 2017
"Increasingly global supply chains can deliver the kinds of things that custom factories delivered in the past. What distinguishes you now is ideas. But ideas don’t scale, unless you put them into software. So every business will need to think like a software company."
From the BPM Forum
"Most of my customers (SMBs) start their digital transformation with an abysmal quality of their own data, especially their master data. Much effort is spent in fixing their data model, and doing this together with processes enhances the digital transformation experience. I cannot possibly overemphasize this."
"Any digital transformation for SMBs must be architected very carefully because of 1) the high level of organisational risk (no mistakes) and 2) the incremental nature of execution (only small steps are possible). So far, only architecture (based on the systems approach) can link methodologies, mission, vision, ownership, data, risks, processes, KPIs, tools, etc. together in a way which is easy to understand and straightforward to execute by all the stakeholders."
-Dr. Alexander Samarin
"As a rule, small companies lean towards the most widely spread and standard (BPM) solutions simply because of their lower cost and ease of maintenance. These solutions often come as natural extensions of standard office packages already used in a company."
-Boris G. Zinchenko
"The process are your muscles. Muscles that move your organization towards your objectives. So if you need to change your organization, you mostly need to change your processes. There's no movement without muscles."
-Juan J Moreno
"BPM does not make the change sustainable. To be successful in change we need change management. My observation has been, that most organizations when using BPM do not focus enough to the change management....leading to a lot of process descriptions no change in action."
"Processes are ideas. Some ideas are useful. Ideas by themselves can be very powerful as ways to inspire, motivate, shape, etc... but the real challenge is how to sustain ideas! And of course because some ideas threaten some people, they can be very fragile."
"Processes are a series of joined up tasks human and machine that create a business output. To remain competitive it is essential they are flexible to support required change. Recognition and delivery of this will ensure change becomes sustainable."