BPM Quotes of the Week - March 10, 2015

“This more aggressively digitalized process adds situational adaptations and enables the work to become more flexible, increase quality for each patient and improve engagement in the work itself. It also helps staff to do more of the better work and enables them to make further suggestions about changes.”
Bruce Robertson, Gartner

“In the new IBM, it’s all about customer-facing apps on phones, not cross-functional business processes. It’s about writing code, not model-driven development. This revolution, they tell us, will be hacker-led, not business-empowering. All those old BPM values and principles, apparently, are yesterday’s news.”
Bruce Silver

“As processes head towards managing the ‘end to end’ experience in the most savvy manner, hybrid behavior will become the new normal. This is an essential building block to become a significant player in the new digital world.”
Jim Sinur

From the BPM Forum

“The term ‘viral’ as used in social networks is not exact for what it is happening with processes. But it does represent the feeling we are experimenting: a soft revolution in which everybody is starting to realize that need to manage their business process professionally and adopting the right technologies for that.”

“BPM supplies organizations with the leverage to build customer engagement, enhance regulatory compliance, and improve overall efficiency without creating a decaying and impeneterable code base. That's an idea that deserves to be spread around.”
E. Scott Menter

“Just because the market is not growing virally, it does not mean that BPM is not important. There is a good revenue to be made helping companies solve their problems. Just don't expect to be a rock star.”
Ian Gotts

“When you travel or live outside the US as much as I have over the past decade, you realize that the US healthcare system is in desperate need of some good BPM.”
Brian Reale

“We asked the question of who is using BPM today. Of the respondents:
30% were using BPM to optimize their retail system today, 40% were planning to start next year, 30% had no plans. That is actually a really low adoption rate for BPM.”
Keith Swenson

“Which industry is most in need of BPM? The most abundant occurrence in the world is waste. Any industry where waste is an obvious and immediate issue to tackle is in dire need of BPM.”
Bogdan Nafornita

“The trend I now see happening is that of BPM becoming a generally accepted application development toolkit. Organizations realize that process is part of every soluiton and BPM is a proven toolset for building user-friendly, adaptable, and cost effective web-based applications.”
Garth Knudson