BPM Quotes of the Week - February 6, 2019

Francis Cardin"The idea of using AI with RPA doesn’t fly – at least not right now. AI must live central to anything an enterprise does, everywhere. AI needs data, and LOTS of it. But very little of that will come because of RPA."
-Francis Carden


"Tech talent will be harder to find and more expensive over the next two years."
-Andrew Bartels

"Some would say that there is an RPA bubble, but it is clear to me that there is more to do especially when RPA is combined with other technologies such as process management, process mining, analytics, and all forms of AI."
-Jim Sinur

From the BPM Forum

"The promise of 'imagine -- draw -- execute' for process automation is closer and closer. Business executives and business analysts immediately grok the value of new generation BPM."
-John Morris

Do You See AI Having a Big Impact on Process Improvement?

"Yes I see big impact. It will help drive consistency, speed of decision and insights to the business thus morphing process change faster."
-Stuart Chandler

"Many, many companies are still struggling to even take the most basic steps towards Business Process Management and they do have to go through these motions first before you can start thinking about something as complex as deploying AI in CPI (Continuous Process Improvement)."
-Caspar Jans

"Absolutely! AI and ML will play an increased role when it comes to the broader discipline of continuously optimizing business processes (as opposed to its mere one-time automation)."
-Kay Winkler

"The challenge here is how teach correct answer to the computer... In most cases in business this is not so easy, because the situations vary so much. I would say that this is very slow and it takes time to materialize."
-Kai Laamanen

"I think that even today it's hard to find any process that does not already benefit from some sort of automation (apart maybe from purely physical tasks). The degree of business process automation will only increase as more and more machines become business actors, either adding new functions or replacing human ones."
-Bogdan Nafornita

"I am convinced that most of the processes of an organization will be supported through some degree of automation since the business environment becomes increasingly challenging and the entrance barriers for using automation approaches to address this become lower and lower: lower cost, easier to use and more and more automation functionality."
-Mathias Kirchmer