BPM Quotes of the Week - February 24, 2015

“There is no simple answer for dealing the sea of data from IoT other than creating some Operational Intelligence from it, deciding if any action should be taken, and then use the appropriate technology to manage (machine or human) the response.”
Pieter van Schalkwyk

“Processes will have to behave differently and include new features as organizations move to the digital age and the impact will be rather wide spread. The BPM community is already starting to see evidence of leading organizations leveraging new behaviors, new technologies and new process patterns to deliver better products and services in ways that meet or exceed customer expectations.”
Jim Sinur

From the BPM Forum

“Process will be absolutely fundamental to the IoT. After all there’s no point capturing data if it isn’t analysed and if necessary used to trigger a follow up action.”
Peter Whibley

“BPM has a critical role to play in helping businesses understnad how to exploit and manage the explosion of data from the IOT.”
Ian Gotts

“Process is what IoT lives for. And IoT is the killer app Process has been waiting for too.”
Peter Johnston

“No longer is process automation a choice. The ROI calculaition is not between doing nothing and doing something, it is between improving one thing or more than one thing through automation.”
Kevin Parker

“In the past, a Business Process Improvement project could have an illustrative process (drawn on a wall) and its implicit implementation via coding. Today, we try to work with explicit and directly executable processes.”
Dr. Alexander Samarin

“Process improvement is and will always be, the final goal. the thing is HOW to do it.”

“BPM provides hard evidence. Real timings, real dollar figures, real exception rates. Measuring improvement is simply a matter of comparing pre- and post-change performace using those numbers.”
E. Scott Menter

“I need to point out that, although technology is making it easier, ‘easy’ isn't a function for ‘improved’ output. There's no correlation.”
Gary Samuelson