BPM Quotes of the Week - August 29, 2018
- Published: August 29, 2018
"Every company has a process architecture whether they know it or not and whether that architecture is planned and intentional or unplanned and accidental. To me, the first Step is to identify and document the process architecture that exists. The next step depends on what you find out in this first step."
"Now let us talk about Digital Transformation: It is transforming business activity with technology. Becoming digital is a totally different exercise from digitization."
"According to Capgemini, only 39% of organizations feel they have the digital capabilities needed to achieve their digital transformation goals."
From the BPM Forum
"The real value for having a process architecture is not just having the overview, but being able to identify the touchpoints between the different functional domains that operate in the respective E2E processes."
"A sound process architecture will depend, in that relation, on the organizations willingness to forgo the MO of focusing only on reaping short term benefits of a first time automation and rather sacrifice some of the immediate ROI to future proof a more complete process environment (delayed gratification?)."
Should Every Company Have a Process Architecture? "No, only the better ones."
"Enterprise / Process / Data /Technical Architecture...is a critical lever in reshaping the business to the ever-changing demands of scale & experience coupled with the digital technology disruption & new-age wishlists - for augmenting the customer experience."