BPM Quotes of the Week - April 20, 2015

“If simulation can help with emerging catastrophes, it can help process managers and participants with emerging and connected process or cases for non hospital situations.”
-Jim Sinur

“Often, organizations that haven’t actively managed their processes haven’t thought about governance in a systematic way. If that’s the case with your organization, it wouldn’t matter how well designed the process steps are if there’s inconsistent accountability.”
-Jess Scheer

From the BPM Forum

What’s a clear sign a company isn’t using BPM? “We send excel files back and forth.”
-Max Habibi

What’s a clear sign a company isn’t using BPM? “When nobody seems to know what's the status of certain case/process/document.”
-Michal Rykiert

What’s a clear sign a company isn’t using BPM? "Hey, Bill, were you able to review that purchase order request? We get a 10% if we order by today...What purchase order request?"
-E. Scott Menter

“A company isn't using BPM when it is not repeating the business processes under a standard, which means that is not being able to measure and improve their own business operations at level of efficiency and effectiveness.”
-Jose Camacho

Where do you see BPM having the most growth in the near future? “Solutions and frameworks.”
-Patrick Lujan

“Many ‘BPM’ companies have already started to change their focus and declared market so that they are ‘App Companies.’"
-Brian Reale

“Small and Medium Enterprises (SMEs), on the other hand, don’t take so much advantage of the BPM discipline. But in order to grow and develop, SMEs need to organize their processes.”
-Maria Paz