Robust BPM: Keith Swenson Explains How to Build Processes That Last

Keith Swenson


Listen to my podcast with Keith Swenson, Vice President of Research and Development at Fujitsu North American and also the Chairman of the Workflow Management Coalition. Keith also has the book out, When Thinking Matters in the Workplace, and in this podcast we discuss something I think is essential to survival in today's business environment: robust processes.


Peter Schooff
Author: Peter SchooffWebsite: bpm.com
Managing Editor
Peter Schooff is Managing Editor at BPM.com, where he oversees the BPM.com Forum as well as other content and social media initiatives. Peter has over 15 years experience in various enterprise IT fields, including serving as Director of Marketing for email security company Message Partners. Most recently he served as Managing Editor for ebizQ, for which he created and ran the ebizQ forum. Peter is known world-wide for his views and contributions to BPM, and was named among the Top 12 Influencers of Case Management through independent market research.