New Training Opportunities at BPM.com

 

Reuel Sample:
What training from you and BPM.com can we start looking forward to?

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Lloyd Dugan:
Well, what we're going to try to do is sneak this in kind of on a monthly basis, starting in a month or two and then every month introduce some more stuff. So initially, we're targeting the end of October for this one. We're going to put out a kind of 30 minute primer on the highlights of business process management, the highlights of. And this will not be something that we charge for. This will be a kind of entrance webinar, if you will, for people to gain greater understanding of this material and to excite them into wanting more. This first 30 minute one will be about again the highlights of business process management as a discipline, and we'll talk about the rest of the training and certification framework that we're going to set up.

Reuel Sample:
] What kind of requirements or prerequisites are you looking for for people who attend that course?

Lloyd Dugan:
Well, for the first webinar, none whatsoever. Although it does help to dabble in this and to have used some kind of modeling tool, even if you weren't real sure how to use it, if you've got familiarity with software development methodologies, that's also a plus. But really, for this first level entrance, it's not intended to say you need to have all these prerequisites. Now that will change a little bit as we go forward with the units that will come online. Which are expected to demand more of the person pursuing these, these training modules and ending with progressive, progressively more demanding certifications and accumulated credits in that regard.

Reuel Sample:
So this first video is for people who are looking at what BPM can do. They've maybe dabbled in it a little bit, and they want to see where it can go a little bit. But it is an overview. It's a broad review of what's coming up afterward.

Lloyd Dugan:
Yes, yes. And I think it's 30 minutes. That's that's probably all we want to do for for that. But yes, that is exactly what it's going to be.

Reuel Sample:
And then what's coming next?

Lloyd Dugan:
So after that will be the first set of units. So we're going to focus on in the first set of offerings expanding out this set of topical coverages that represent BPM business process management as a discipline. So it's going to be broken down into three parts and each of those parts then has three units associated with it. And when I say a unit, I mean, it's a set of slides with some exam like content that will both drive one's understanding of the material and confirm it. If anybody's done online training for a company, they surely have had this kind of experience where the training output will open up on their desktop and then they'll be, you know, walked through certain things. Maybe it's gamified a bit so that, you know, choosing things have a kind of video game feel to it. Maybe not. But either way, you in order to get out right to complete it, you have to be able to answer certain questions to a level of satisfaction in order to successfully complete the module. So we're going to have that for each of these units. Like I said, there will be three units to a set and there will be three sets initially. And so there will be a nominal charge for the training and then a slightly larger charge for the certification exam. Not going to give those away until we've gotten more finality on it, but these will definitely be affordable. The point is is to get engagement in the practitioner community, not price them out and not overwhelm them with content that they'll never have to worry about using.

Reuel Sample:
And the certification will come from BPM, which has been in this industry for years and years and years. Nathaniel Palmer is well known throughout the industry, so that certification is going to carry some weight.

Lloyd Dugan:
It should, and it does. The certification landscape, though, is a bit of a cottage industry. Everybody and their cousin has something, but the level of discipline and rigor that we apply, we think separates us out from the marketplace. But you know, you have the certifications. Like I mentioned earlier, they are focused more, though, on demonstrating high levels of competence and understanding and experience. For again, the deep and broad VPN practitioner, the most of the certifications you find in the marketplace today are of one of two varieties, and BPM.com is a kind of tweener in this regard between both of these. One is you're either pure modeling kind of certification standard. Many training practitioners offer that, for example, Bruce Silver, who still sets the the Golden Bar for the rest of us in this regard. You know, his is like that. It's focused on the modeling languages themselves. Then you have other things where they're celebrating the discipline, and you know, I think that's probably most represented by the BPM Institute folks in their various training pathways. And then you have, I think, the BPM.com, which strives for something in the middle where we have an equal mix of BPM as a discipline that we teach and test on and then BPMn as a modeling language that we teach and test on. So it's a combination. And that will continue.

Lloyd Dugan:
What we want to be able to do is is give these practitioners something that they can then go to their boss and say, I understand this stuff. Here is the proof of that. And most places will probably need something like that to gain reimbursement for the training that we're going to deliver. Even though, like I said, it's going to be priced in very nominal terms. So this is not intended to sort of break people at price points. It's designed to be affordable and help secure engagement. So I think the way this is going to be set up, it's going to be conducive to people wanting to do it, to be able to show that they've tested something, been tested against something and they've shown competency in that and that they could take that to their boss or their company or their supervisor and say, Here, I know how to do this stuff. Here's the proof. That is the goal. And like I said, the first offering will be around bpm as a discipline. So we're going to talk about traditional business process management with more structured processes. Then we're going to talk about case management, which is for more unstructured processes and then going to talk about a little bit about business architecture and how that integrates with business process management.

Lloyd Dugan:
It's not a full blown business architecture course. You want one of those. I can name a bunch of places that go. Many of them are affiliated with Business Architecture Guild that I am also affiliated with, and those are all very good training programs. That's not what this will be. This will be, if you will, how to understand business architecture if you're a BPM expert or a process modeler, not the other way around.

Lloyd Dugan:
And then we've got some more advanced stuff we'll throw in at some point covering things like RPA, robotic process automation, process mining and some other sort of emergent or newly emerging technologies which are making a big splash. And then, of course we'll eventually get to actually all of the BPMn material itself thrown up onto units again that will be consumed in 30 or 60 minute increments. And then, you know, the certifying exam at the conclusion of of those six or seven modules related to just the BPMn stuff. So a somewhat different structure than the other one. But but similar in that - again - the price points where the training is, is is to be affordable. And then the exam itself is to demonstrate competency. And now that I've got gotten smarter about how to do that with my work at the OMG, I feel like I can make the exams even better, both fairer and tougher, if you will, at the same time.

Reuel Sample:
]And just to make it clear, these are not classes where you have to sign up and be here on such and such a date. These are on demand what we call asynchronous courses. So it's not like you're going to miss a lecture, all the lectures are videotaped and put on put on our learning platform system. The exams are there. Everything is there for people to take at their own pace.

Lloyd Dugan:
Absolutely. It's just too much to deliver in person nowadays. And, you know, if it's just one of the many sort of lingering after-effects, think of it as the trainers long COVID here, because that's that's what we've had to do, right? The in-person delivery is is no longer a viable model. We have to we've all had to figure out how to deliver stuff remotely, and that's essentially proven out that it can be done and it's more cost effective. And it's less demanding on the instructor and being an instructor, I can tell you that that's actually something that I appreciate.

Lloyd Dugan:
Having said that, I do think that there is a role for in-person instruction, but again, it would probably be online. I would hope that after we get this framework up and running that we can spend, we can then start having what I'll call master classes. And these would be by either invite only or they would be select. It's not something that the amateur would come to, right. These would be very select deep, deep examinations of certain topics, and they would be less instructor led more like, well, here's a problem how would we tackle this? Let's let's get deep into the BPMn aspects of this and see where it leads us and what kind of conclusions and takeaways we get from that.

Lloyd Dugan:
I would hope we get to that point somewhere on the other side of this framework, which means essentially this time next year, hopefully we're we're we're able to start talking about Master classes. But in terms of the framework itself, if we've just discussed it, no, this is all in online learning. It still instructor led delivery, right? So you'll hear my voice droning on with the slides that they get presented, but it's going to set up be set up again so that you have to demonstrate some level of competence about it before you can exit the module or the unit. And then there will be the the overarching certification exam itself, which will be online, not unlike what you do with the OMG, just at a different site and using a different set of software.

Reuel Sample:
And the other plus that people will experience is a community. In each course, there is a forum set up so you can talk to people who are going through the class the same time that you are or who have gone through ahead of you. You can get some tips from them and you can then turn around and be a mentor to people who are coming through after you. So this is this is a great way to build a community within the BPM area.

Lloyd Dugan:
And I think the idea that we haven't, you know, I haven't discussed exactly how long this would be the case, but you know, this would be something you have access to for a period of time. So if you needed a refresher, you should be able to go back and say, Oh yeah, I remember covering this in Module three, Unit two. What was that again? You just go back and just run it. And so, you know, we'll have to figure out how long people can have access to this. But again, the idea is to is to start building on the practitioner community that BPM.com already has to institutionalize around these folks and their growing numbers as alumni to be cared for and cultivated and helped to stay engaged so that that's that's what we're going to shoot for.

Reuel Sample:
For those of you who are listening to this podcast that are not on the on our website, you can send any of your questions about this upcoming training to training at BPM, and we will answer those questions for you. If you are on the website, you'll see a form that is part of the transcript that you can just fill that out and we will keep you in the loop about these upcoming trainings and and have a part of Lloyds development here in getting these standards across.

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Reuel Sample

Reuel Sample is the content manager for BPM.com. He is also the owner of Act242 Marketing and Consulting. A former pastor and Navy Chaplain, Reuel's interests include process, sailing, automation in marketing, and small business development.