Gateway Health Plan Selects Appian to Support Strategic Compliance Efforts

As a large Medicare and Medicaid managed care organization in Pennsylvania and Ohio, Gateway Health Plan seeks to comply with all applicable SOX regulations, while providing our members, healthcare providers and regulators with the best services available, said Eric Huss, vice president and chief financial officer for Gateway Health Plan. Appian delivers a comprehensive solution that will provide our organization with visibility into our compliance activities and result in opportunities for oversight and administrative controls. Appian Compliance Manager is a tool that we expect to be highly effective in automating and managing compliance activities that are integrated into Gateway's services and day-to-day operations.

With Appian Compliance Manager, Gateway Health Plan is able to identify potential issues, track resolutions across the entire company and report on activity status in real-time. Gateway Health Plan also plans to leverage Appian Enterprise, Appian's innovative BPM technology, to automate and manage a variety of additional corporate processes.

Regulatory compliance mandates require organizations to monitor all areas of a business, not just a single department or function. That is why stand-alone compliance solutions do not provide organizations with the confidence that all of their regulatory requirements are met, said Marc Wilson, Appian vice president of professional services. Companies like Gateway Health Plan recognize that a BPM-based solution can integrate all aspects of a company's operations, and select Appian Compliance Manager to add structure, flexibility and visibility into their compliance activities.

Appian Compliance Manager is an agile next-generation composite application capable of adapting and adjusting to different organizations' unique regulatory requirements. Appian Compliance Manager is designed to support best practices regulations such as auditing, and financial compliance such as Sarbanes-Oxley. It efficiently manages complete compliance efforts by allowing organizations to import and document financial data into COSO-based, industry-specific control frameworks; notify participants of key actions required to achieve compliance; and assign control tests and evaluate results. Appian Compliance Manager also allows users to raise, track, and remediate issues and generate personalized dashboard-style reports all from a single consolidated Web-based environment.

For more information on Appian Compliance Manager, please visit

About Appian
Appian is an innovative global provider of business process management (BPM) technology. By implementing Appian's BPM technology, business and governments worldwide are empowered to easily drive process improvement and innovation. Appian's flexible and easy-to-use products enable customers to quickly adopt BPM while providing real-time business visibility. Headquartered in the Washington D.C. region, Appian has professional services and partners worldwide to address the process improvement requirements of its customers. For more information, visit

About Gateway Health Plan
Gateway Health Plan emphasizes the development and delivery of innovative programs to positively affect the personal health of its members. Gateway Health Plan maintains a healthcare delivery system that assures the availability of high quality medical care for its members, based upon access, quality and financial soundness.

Nathaniel Palmer

Rated as the #1 Most Influential Thought Leader in Business Process Management (BPM) by independent research, Nathaniel Palmer is recognized as one of the early originators of BPM, and has led the design for some of the industry’s largest-scale and most complex projects involving investments of $200 Million or more. Today he is the Editor-in-Chief of, as well as the Executive Director of the Workflow Management Coalition, as well as VP and CTO of BPM, Inc. Previously he had been the BPM Practice Director of SRA International, and prior to that Director, Business Consulting for Perot Systems Corp, as well as spent over a decade with Delphi Group serving as VP and CTO. He frequently tops the lists of the most recognized names in his field, and was the first individual named as Laureate in Workflow. Nathaniel has authored or co-authored a dozen books on process innovation and business transformation, including “Intelligent BPM” (2013), “How Knowledge Workers Get Things Done” (2012), “Social BPM” (2011), “Mastering the Unpredictable” (2008) which reached #2 on the Best Seller’s List, “Excellence in Practice” (2007), “Encyclopedia of Database Systems” (2007) and “The X-Economy” (2001). He has been featured in numerous media ranging from Fortune to The New York Times to National Public Radio. Nathaniel holds a DISCO Secret Clearance as well as a Position of Trust with in the U.S. federal government.