INSIGHT

How to choose the right NetSuite Partner for your ERP implementation

Matt TeLindert, Bryan Rhody • February 20, 2025

Services: NetSuite

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Selecting the right NetSuite partner for ERP implementation is a critical decision that can greatly impact the success of your project. A knowledgeable partner like BPM can streamline the process, ensure smooth integration, and provide valuable insights tailored to your organization’s unique needs. With so many NetSuite ERP consultants available, it’s essential to understand what to look for and how to evaluate potential partners. 

In this guide, we’ll explore the key factors to consider when choosing a NetSuite partner, helping you make a decision that aligns with your goals for successful ERP implementation. 

Why the right NetSuite Partner matters 

ERP implementations are complex and require knowledge in both technical configurations and business processes. A skilled NetSuite partner like BPM – recognized as NetSuite Partner of the Year from 2020 through 2024 – will help guide your company through each phase of the implementation process—from initial planning to ongoing support—making it easier to avoid common pitfalls and achieve maximum return on investment (ROI). Here’s why selecting the right consultant matters: 

1. Customized Solutions:  A qualified partner will tailor both NetSuite ERP and licensing solutions to meet your specific requirements. As a direct licensing reseller, we help right-size your NetSuite investment while reducing costs. Our customizations ensure the platform aligns perfectly with your existing workflows and operational goals. 
2. Efficient Implementation: Experienced partners streamline the implementation timeline, minimizing disruptions and helping your team transition smoothly. 

3. Ongoing Support and Training: The right partner will not only implement the solution but also provide post-launch support and training, empowering your team to make full use of the ERP’s capabilities. 

Given the complexity of ERP systems, a skilled NetSuite partner is essential to making your ERP project a long-term success. 

Key factors to consider when choosing a NetSuite Partner 

Choosing a NetSuite ERP consultant requires careful evaluation of multiple factors, from industry experience to the scope of services offered. Here are the top considerations to keep in mind: 

Relevant industry knowledge 

Every industry has unique operational requirements, so it’s essential to choose a partner with experience in your field. Look for a NetSuite partner with a track record in your industry; they will understand your specific challenges and have proven strategies for addressing them. For example, a consultant experienced in manufacturing will know how to optimize inventory management, while a partner specializing in retail might focus on streamlining supply chains. 

Choosing a NetSuite Partner who truly understands the unique challenges of your industry is vital. When your partner has deep expertise in your field, they can leverage best practices from hundreds of previous implementations, tailor your NetSuite system to your specific requirements, and anticipate your future system and process needs. These will save you time, minimize disruptions, and add value to your company immediately. 

Comprehensive service offerings 

ERP implementation involves multiple phases, including planning, configuration, data migration, testing, and user training. A reputable NetSuite partner will offer end-to-end services that cover each stage of the project, ensuring a seamless implementation. Some consultants may only handle the technical aspects, while others provide both technical expertise and business process optimization. 

Consider your organization’s needs and confirm that the partner can support all phases of the implementation. A full-service consultant will provide continuity and help your team avoid unnecessary delays. 

Customization and flexibility 

No two businesses are alike, and a one-size-fits-all ERP approach may not yield the best results. An ideal NetSuite partner should be able to customize the platform to align with your company’s unique processes, adapting workflows, dashboards, and reporting tools as needed. Look for consultants who offer flexible solutions that allow for adjustments as your organization grows and changes. 

Ask about the partner’s approach to customization and their experience adapting NetSuite ERP to different business models. Flexibility is crucial for maximizing the ERP system’s long-term value, which BPM prioritizes. 

Training and support 

Successful ERP adoption relies on user proficiency. A reliable NetSuite partner will provide comprehensive training for your team, ensuring they understand how to use the system effectively. Additionally, they should offer ongoing support, with options for troubleshooting, updates, and scalability as your business evolves. 

Check for partners that provide post-implementation support plans and accessible training programs. Look for consultants who are committed to your success long after the initial launch. Insert 

Communication and project management 

Clear communication is essential for a smooth ERP implementation. Choose a NetSuite partner with strong project management skills who will keep you informed throughout each phase. Effective communication helps to set realistic expectations, track progress, and address any issues as they arise. A dedicated project manager is often an asset, providing a single point of contact to coordinate all aspects of the implementation. 

When interviewing potential partners, ask about their communication strategies and how they approach project management. Ensure that they have a structured plan for keeping your team updated. 

Questions to ask a potential NetSuite Partner 

To make an informed choice, it’s helpful to ask potential NetSuite ERP consultants some specific questions during the evaluation process: 

1. What is your experience in our industry? Industry experience is crucial for understanding the specific needs of your business. 

2. How do you handle customization? Ensure they offer flexible solutions that can grow with your organization. 

3. What support and training do you provide? Post-implementation support is essential for long-term success. 

4. Can you share references or case studies? Reviewing their past projects can give insight into their expertise and client satisfaction. 

5. How do you manage project timelines and communicate updates? Confirm they have a structured approach to project management and regular communication. 

These questions can help you assess whether the consultant is equipped to handle the full scope of your ERP project. 

Choosing BPM as your trusted NetSuite Partner 

When it comes to NetSuite ERP implementations, BPM stands out as a trusted partner with the experience and resources to ensure your project’s long-term success. Our skilled NetSuite consultants leverage deep industry knowledge, a big-picture focus and on-demand support to deliver tailored solutions that meet your unique requirements. 

We understand that no two businesses are alike, which is why we specialize in accelerated, customized NetSuite deployments. Our team works closely with clients to adapt workflows, dashboards and reporting tools, ensuring the ERP seamlessly integrates with your operations. Contact us today to learn more.