[i]For nearly two decades, we have been calling business process management BPM. While it has served us well, it doesn't accurately describe process management. First of all not all processes are related to business, though businesses are rife with processes. Secondly the processes imply a fixed map of activities like roads or train tracks and it takes focused effort to build the paths. Work Journey Management can go any where at any time.[/i]"
What do you think?