This Forrester infographic uses survey data from North American and EU services decision makers at enterprises to give digital business leaders at every firm a benchmark to hit based on the Forrester digital maturity model.
Real transformation requires a holistic embracement of new ways of working that leverage advancements in disciplines like artificial intelligence, process automation and intelligent information management.
Customer-obsessed transformation has pushed automation front and center, but it’s difficult to choose among automation tools.
Like a lot of companies, Aon Insurance is always looking at new ways to improve processes, drive productivity and increase efficiencies.
The idea of process automation is not new and its promise of cost saving and efficiency has always struck a chord with businesses.