As process automation spreads across the enterprise and supply chain, more instances arise of processes with flows that must adapt continuously to the business situation and context in which they are being performed.
A modern BPMS must therefore do more than simply automate a work flow model. It must be able to intelligently assist process participants in determining the best course of action for a given context. This requires powerful real-time analytics and a process engine capable of providing intelligent decision support.
Whitestein Technologies creates software that responds to the specific needs of business environments, to optimize business processes and operations in real-time. Living Systems Process Suite (LSPS), Whitestein’s lauded BPMS offering, is a domain agnostic intelligent goal-oriented BPMS for the design, execution, analysis and agile optimization of business processes.
We believe LSPS is the most complete platform on the market for building business applications. LSPS has performed in multiple domains such as Manufacturing, Banking, Insurance, both in the private and public sectors. The flexibility of LSPS is proven again in case studies from across different usage scenarios such as automation of specific processes, SOA redesign, aligning to continuous process improvement efforts, and business transformation. Cross domain solutions such as Client Onboarding, CRM and Customer Lifecycle Management to Financial and Regulatory Compliance, have won LSPS plaudits from customers and analysts. These provide customers with faster Return on Investment while still providing the ability to customize the solution to specific organizational needs.
Key Capabilities of LSPS are:
Process Management: LSPS builds applications that combine Business Process Management Notation (BPMN) based process models with rich user interfaces, integrated Business Intelligence (BI), and robust management features to improve process execution. Roles based access, process monitoring, notification and escalation, proactive business rules and decision management all combine to reduce cost and improve performance across process areas.
SOA/Legacy System Integration: LSPS builds pure Java J2EE applications in an elegant deployment architecture that is reliable and scalable. It fits effortlessly as an orchestration layer, managing disparate services, legacy systems, and intra-organizational integration. Its goal-orientation provides additional layers of abstraction to orchestrate and govern an entire service landscape to align data, infrastructure, and processes to organizational goals.
Adaptive Case Management: LSPS supports knowledge work for adaptive case management by making process data available to authorized users and systems for direct editing. Changes to documents can influence process tasks and vice versa. Linking structured and unstructured solution approaches inside a unified goal structure, LSPS enables applications combining the strengths of each.
Goal-Oriented Processes: LSPS uses business goals to drive, track, and measure a process. Goals are designed right into the process model and are used to govern and monitor process performance at all times. Goal-Oriented BPMN enriches widely used BPMN by separating policy from procedure: Goals describe what a process will do – its milestones and performance objectives – while activity plans describe how each goal can be achieved.
Self-adaptive Optimization: LSPS pursues process goals with those activity options that optimally achieve them. It selects and orchestrates activities in real-time based on resource availability, business policies, and performance metrics. A special class of governance goals continuously monitors states and events within or outside the process, for instance time elapsed or a resource level. They autonomously optimize the process flow or trigger another process to keep cost, time, or any other key business-relevant metric in check.
Continuous Improvement: Process models can be changed at any time and immediately. This promotes continuous operational improvement and minimizes the effort, lag, and expense of process change. Invariably situations occur in the business environment that necessitates changes to a process once it has been deployed and is executing. To facilitate this, version-controlled modifications made to the model in the design environment can be automatically deployed onto executing instances, even without the need to restart already running process instances.
Collaborative Process Design: Teams using LSPS create and improve process models in a collaborative environment that pools the expertise of business and IT professionals during the entire process life cycle. Meaningful annotation options and tools for model comparison help users understand the status and impact of common work in progress. Powerful merging tools ensure that individual, possibly conflicting contributions are resolved into a complete and stable final process. An integrated online version management gives access to all process resources. It provides a full history of change and the possibility to roll-back to a previous version at any time.
Application Libraries: Every process application created with LSPS can be designed as a one-off solution; however, each will more typically take advantage of layered libraries which promote, or potentially mandate, re-use of model elements, templates and patterns.
Operational Intelligence: The relevant technologies include business activity monitoring (BAM) platforms, event-processing platforms, and interactive and graphical business dashboard tools. LSPS provides the tools not only to create applications, but to manage processes, transactions, information, and goals within an intelligent framework to help organizations achieve the right level of intelligent operations.
Scalability and Performance: The LSPS runtime process engine is 100% encapsulated as an Enterprise Archive ready for deployment on JEE Application Servers. This implies that model-driven process applications benefit in terms of scalability, performance, and availability, from direct access to the JEE Server, without any inefficiencies introduced by separating the process engine from the application server.
“Whitestein has taken great care to produce a BPM platform that offers everything our customers need and expect. We pride ourselves on offering features that no other BPMS is capable of, particularly goal-orientation, and have widespread acknowledgement that LSPS is an ideal choice both for producing full applications and for OEM integration with third party software products." said Dominic Greenwood, COO of Whitestein Technologies."
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