- Case Studies
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Executive Summary / Abstract
During 1999, the UK Ministry of Defence (MoD) Submarine Support Integrated Project Team (SubIPT) was faced with the issue of the cost of submarine ownership and in partnership with Babcock (then DML) set out to realize significant programme savings during HMS Vanguard’s 1st Long Overhaul Period Refuel (LOP(R)). One of several steps in achieving this objective was to establish a joint initiative between Babcock, SubIPT (MoD) and its chosen technology partner, LSC Group, to transform the business using workflow technology. To support this approach a Collaborative Working Environment (CWE) was developed by LSC Group to improve collaboration and communication between all stakeholders involved in the submarine refit across the UK. To transform the business the latest workflow technology was adopted to replace paper-based business processes and to enable much greater process integration with existing MoD and industry systems, thereby enabling efficiency and cost reduction.
Driven by a suite of bespoke and commercial off the shelf (COTS) applications, including a custom-built business process automation (workflow) solution from TIBCO, the CWE has delivered a trusted secure web-based workspace, enabling members from disparate organizations to work together and share information within a single secure environment. Its prime users consist of all submarine MoD departments and the major Tier 1 industry partners in Naval Defence, including Babcock, Rolls Royce and BAE Systems. TIBCO’s workflow component allows automation of business processes, integration with existing applications across MoD and industry boundaries, to replace inefficient and sometimes out of date paper-based processes. The newly automated business processes have resulted in time and cost savings, which have directly contributed to the MoD and Babcock achieving its goal to reduce the cost of submarine ownership, de-risk the LOP(R) programme and to achieve positive share line contract performance.