- Category: Case Studies
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Executive Summary / Abstract
Naval Special Warfare (NSW) is a division within the U.S. Navy that includes more than 2,400 active-duty Special Warfare Operators, known as SEALs. All of these personnel are divided among “groups”. NSW Group 4 (NSWG4) consists of three Special Boat Teams (SBT) and one international training command—all working together towards the common goal of fighting the global war on terrorism. In the past, NSWG4 always had more than adequate numbers of craft, engines and spare parts. However, with today’s current high demand for combat operations, security force assistance (SFA) and fiscal downsizing, NSWG4 had to develop a different business sustainment model to complete missions with less assets.
The solution expertly weaves Lean Six Sigma, Agile, and dynamic BPM into a system called SWIFT—which successfully met this challenge, and exceeded expectations. Within a 6 month time-frame, NSWG4 had an automated workflow solution in place that reduced procurement lead time, improved accuracy, visibility, and all around satisfaction and improved performance of the Government Purchase Card Program (GPCP) process. The automation for the GPCP using SWIFT provides visibility into the process, standardization, and forcing function for over 6,000 purchases and $5.2 million spent annually.