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BPM Quotes of the Week - May 8, 2017

Mark Raskino"Forty-seven percent of CEOs are being challenged by the board of directors to make progress in digital business, and 56 percent said that their digital improvements have already improved profits. 'CEO understanding of the benefits of a digital business strategy is improving,' said Mr. Raskino."
-Gartner

From the BPM Forum

"As processes become more just in time, custom and dynamic, the meaning of process will shift. Process may mostly become the audit trail of what happened rather than the plan for work flowing. Maybe work management is a better name for the long run."
-Jim Sinur

"When I think about how to make our company run better, I think in terms of business, not Digital. Now, when I am looking at our processes and figuring out how to do things, I am always considering how technology (Digital) can help, but I can state unequivocally that I do not run a 'Digital', I run a Business."
-Brian French

"I am a jury member in an Architecture Awards contest 2017. So far, I saw enterprise-wide projects from 7 big companies (USA and Canada region). Practically, all of these projects are about digital transformation, no one mentioned BPM programs so far, but 5 projects I would 'label' as BPM-centric solutions because processes are the essential part of those projects."
-Dr. Alexander Samarin

"Traditional BPM technology and software vendors will morph into digital transformation platforms - or something along those lines. Why? Because that's what CEOs and CIOs are willing to pay for."
-Clay Richardson

"If we have more than 200 people in the organization, business or business network the functionality (units and teams) will disturb the optimal value creation. The challenge of collaboration and how to manage it is always there. The BPM as philosophy is the best way to deal with the issue in big organizations, businesses or business networks. I see the process as collaborative space to create value for customer."
-Kai Laamanen

"Managers and executives earn a return based on organizing work (in the best or worlds; we'll ignore the growing case of rentierism). BPM is the management technology which explicitly concerns the organization of work, by definition. To ignore this formula is ultimately to disconnect from the foundation of business success."
-John Morris

"BPM Programs are HOW customers shift to digital."
-Ian Gotts

How Do You Define Process? "Process: Actions needed/taken to move from one state to a desired state."
-Karl Walter Keirstead

How Do You Define Process? "Any collection of activities that lead towards the accomplishment of a common business objective."
-Bogdan Nafornita

"A good process starts at the end, so in general I say: 'All the things that are done and needed to deliver a result that solves a problem of the process customer'."
-Emiel Kelly

"My preferred definition of 'process' is that it is label we apply to the interactions between the inputs to a system and that system's processors. The result of those interactions is, of course, outputs (i.e., inputs that have been transformed in some way). That said, all organizations (i.e., open systems) have two basic kinds of processes: (1) transformational (i.e., producing products) and (2) transactional."
-Fred Nickols