BPM.com

Cecile Hurley"Business Process Management (BPM) is the answer to help an organization begin their digital transformation journey and exceed customer expectations. Business Process Management segments the digital transformation process into three easy steps: define the current state, achieve a target state and continuous improvement."
-Cecile Hurley

Keith Swenson"The business process holy grail still eludes the industry as we discover that organizations consist of interactions patterns that are much more complex than we previously realized. No simple solution will ever be found for this inherently complex problem, but the search for some means to keep it under control goes on."
-Keith Swenson

Mathias Kirchmer"Process management helps to move strategy into people and technology-based execution, and that makes it a key component for strategy execution and specifically for strategy execution in a digital world."
Dr. Mathias Kirchmer

Neil Ward-Dutton"There's a new wave of automation breaking, and process application platforms are only one piece of the technology that need to be considered."
-Neil Ward-Dutton

Alberto Manual"The customer wants to have the freedom to design interaction on his own terms."
-Alberto Manuel

"In an environment characterized by advanced process automation capabilities and new digital process design opportunities, a purely reactive and problem-driven approach to BPM is no longer sufficient. Instead, BPM needs to become ambidextrous, i.e., it must leverage digital technologies for both streamlining and innovating business processes."
-Kerpedzhiev, König, Röglinger, Rosemann