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Discussions tagged IT

For a company to achieve digital transformation, do you think IT needs to understand business or does business need to understand IT?...
It seems like every technology these days boasts about how it improves customer experience. But why is so much customer service still so bad? Is it a problem of technology, or is it something else?...
From Caspar Jans: What role do you see the IT-department playing in the current business transformation wave?...
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