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Managing Editor

Is Digital Transformation Not as Important for Smaller Companies?

Would you say digital transformation is not as important for smaller companies?...
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Managing Editor

What Is the Key to Managing Automated Processes?

To build on the excellent discussion last week on How Do You Make Sure Automating a Process Doesn't Result in a Worse Outcome? what would you say is the key to managing automated processes?...
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Managing Editor

Is Agility the Only Truly Sustainable Advantage a Company Can Have Over Others?

An interesting blog post from Vijay Amballa where he writes: "The truth is, at this very moment your company is most likely either disrupting other companies or being disrupted. The only sustainable advantage you can have over others is AGILITY ...
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Managing Editor

How Do You Make Sure Automating a Process Doesn't Result in a Worse Outcome?

As automation continues to pick up pace, how do you make sure that when you automate a process it doesn't result in a worse outcome?...
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Managing Editor

What Aspects of BPM Are Either Dead or Close to Dying?

This question certainly has been covered here before, but lately there seems to be a spate of 'BPM is Dead' posts. As BPM has been around a long time, and still means so many different things to different people, what aspects of BPM would you say are...
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Managing Editor

What Are the Biggest Misconceptions Companies Have About Low-Code/No-Code BPM?

What would you say are the biggest misconceptions companies have about low-code/no-code BPM?...
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Managing Editor

Is the Gap Between IT and Business Still Holding a Lot of Companies Back?

We haven't had a discussion on the gap between IT and business in awhile, so do you think the gap between IT and business is still holding a lot of companies back?...
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Managing Editor

Are We Moving to an Environment Where Businesses Only Execute Their Core Business Capabilities?

From Dr. Alexander Samarin: Thus, to achieve the particular goal an enterprise will combine (e.g via the BPM technology) their own “internal” core business capabilities with “external” core business capabilities obtained from other enterprises?...
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Managing Editor

Will a Significant Number of Companies Simply Not Be Able to Transform Digitally?

Do you think that digital transformation is such a fundamental shift in the way of doing business that many companies will simply not be able to make the shift?...
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Managing Editor

Does BPMN Need to Be Overhauled or Thrown Out Altogether?

A question Stuart Chandler brought up awhile ago where he wrote: "There is a more important question and that is whether BPMN needs to be overhauled. Has the industry shifted and a better graphical representation is needed?" What do you thi...
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Managing Editor

How Does the Philosophy of 'Move Fast and Break Things' Apply to BPM?

Mark Zuckerberg famously said years ago that his mantra for Facebook was 'Move fast and break things'. While that philosophy is no longer the operating principal at FB, it certainly helped the company rise to dominance. Now that business today is fas...
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Managing Editor

What is Your Best BPM Joke?

From Peter Hilton: One area where BPM lags on the maturity curve is the lack of a body of standard BPM jokes. You know, the kind of joke that starts like ‘A business process walks into a bar…’ or ‘How can you tell when there’s a process analyst at...
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Managing Editor

How Do You See the Relationship and Interplay Between AI and BPM in the next Few Years?

As AI starts to impact all aspects of our lives, what do you think will be the relationship beween AI and BPM for the next two to three years? ...
20
Managing Editor

If There Were a List of Worst Practices for BPM Implementations Today, What Would Be on It?

If there were a list of worst practices for BPM implementations, what do you think should be on it?...
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Managing Editor

Is BPM Key to Managing the Requirements of the GDPR?

As quite a few folks from Europe attend bpmNEXT, the GDPR, or the General Data Protection Regulation, was a hot topic at the conference. So do you think BPM is key to managing the new requirements of the GDPR?...
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Managing Editor

Are Microservices the Future of BPM?

Microservices were another big topic at this year's bpmNEXT. So would you say microservices are the future of BPM?...
11
Managing Editor

What Are the Biggest Misconceptions Businesses Have About RPA?

Robotic Process Automation remains hotter than ever. So what would you say are the biggest misconceptions companies have about RPA?...
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Managing Editor

What Are the Most Misunderstood Terms in BPM?

As the last discussion brought up the different interpretations of the term workflow, what do you think continue to be the most misunderstood or misused terms in BPM?...
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Managing Editor

What Implementation of Case Management That You've Seen in Recent Years is Most Deserving of an Award?

The WfMC Awards for Excellence in Case Management are looking for submissions, so with that in mind, what case management implementation that you've seen in the last few years is most deserving of an award and why?...
5
Managing Editor

What's the First Sign That a Digital Transformation Initiative Is Bound to Fail?

While digital transformation remains a big buzzword, it's been reported that more companies fail at digital transformation than succeed. So what would you say is the first sign that a company's digital transformation initiative is bound for failure?...
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Managing Editor

Will BPM Be the Framework for How We Manage and Control Robots?

A point Nathaniel Palmer brought up in his keynote at bpmNEXT, do you think BPM will be the framework for how we manage and control robots?...
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Managing Editor

Why Has RPA Been More Successful Than BPM?

Another discussion that came up repeatedly at this year's bpmNEXT: why has robotic process automation done so well in terms of business adoption and interest and in many cases overshadowed BPM?...
18
Managing Editor

Does There Need to Be a Customer Journey Model Notation?

Customer journey maps were big this year at bpmNEXT, with several companies trying to represent various parts of the customer journey visually. Like BPMN and CMMN, do you think we need a standard Customer Journey Model and Notation?...
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Managing Editor

What Are Your BPM Predictions for 2018?

It's that time of year again to look at the year ahead. So what are your BPM predictions for 2018?...
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Managing Editor

What Exactly is Low-Code/No-Code BPM?

A question Rachel Brennan brought up in a recent discussion about process modeling and low-code BPM. So how would you define low-code/no-code BPM?...
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Managing Editor

What's the First Step a Company Needs to Take to Start Delivering the Highest Level of Customer Experience?

As customer experience is one of the key differentiators in business today, what's the first step a company needs to take to start delivering top level customer service?...
11
Managing Editor

Is the Idea of One Platform to Run All Your Business Processes No Longer Viable?

RPA, microservices, and digital transformation were big topics at bpmNEXT this year. With so many process choices, is the idea of one platform to run your business processes is no longer a viable choice?...
11
Managing Editor

How Do You Decide Whether a Robot or a Human Is Better Able to Handle Certain Processes?

Very simply, how do you know if a human or a robot is better able to deal with certain processes?...
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Managing Editor

What's Your Favorite Quote About Processes?

Processes have been around for a long time. So what is your favorite business process quote?...
9
Managing Editor

How Do You Define Automation?

From Karl Walter Keirstead: As automation has been around for a long time in a lot of different forms, how would you define automation?...
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