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From this Forrester article by Leslie Joseph: "We predict that 24 months from now, every major ISV will evolve mature approaches to automation that involve either teaming with RPA/DPA providers or incorporating key features into their platforms....
Do you think intelligent automation is the future of BPM and RPA?...
It seems like every technology these days boasts about how it improves customer experience. But why is so much customer service still so bad? Is it a problem of technology, or is it something else?...
From Karl Walter Keirstead: With so much changing in the world of work, do you think swimlanes are no longer relevant to process maps?...
As per this article on Robotic Process Automation (RPA), do you see RPA as the future of Business Process Management?...
If you haven't already heard, IBM bought Red Hat for the tidy sum of $34 billion (here's the press release). What do you think of the deal, and what impact do you think it'll have on the BPM market?...
With so much being automated, is continuous process improvement still possible with automated processes? If so, how do you achieve it?...
With so much change going on and so many new technologies on the horizon, how big of a role do you think BPM will play in companies in the future?...
Robotic Process Automation is still being hyped everywhere, so are companies getting what they expect from RPA, or are they in for a trough of disillusionment?...
From Keith Swenson: Have you experienced situations when it cost more to re-use a process than to start from scratch? How could one recognize these situations? How common are these situations?...
From Caspar Jans: What role do you see the IT-department playing in the current business transformation wave?...
How important would you say processes are to the digital business?...
AI is all the buzz these days, so how big of a role do you see AI playing in the future of BPM?...
While automation seems to be on everyone's mind, do you think companies would do better (improve efficiency and see better ROI) from reengineering their processes then trying to automate them?...
Would you say every company needs process architecture?...
Would you say there's still a big gap between process models and the reality of processes?...
From Peter Hilton: One area where BPM lags on the maturity curve is the lack of a body of standard BPM jokes. You know, the kind of joke that starts like ‘A business process walks into a bar…’ or ‘How can you tell when there’s a process analyst at...
Many companies today are struggling with digital transformation, so what would you say are the key skills that businesses need to achieve it?...
A question Casper Jans brought up in a discussion, what would you say are the top causes of sub-optimal process performance in a company today?...
Would you say agile processes are key to delivering the highest level of customer experience?...
From Peter Hilton: It appears that only the largest organisations apply business process management. Does BPM require some aspect of scale to work, or can small businesses benefit as well? Do they, in practice?...
What would you say are the biggest myths companies have about Digital Transformation?...
From Karl Walter Keirstead: Would you say that BPM absorbed adaptive case management or did ACM absorb BPM?...
As Scott Francis writes here, "We can argue that the customer journey is the process that matters, because it is the one that dictates every experience and interaction a customer has with a business." What do you think?...
Very simply, do you think a company's digital transformation should be lead by the IT department?...
As we're almost two thirds of the way through the year, what would you say has been the biggest surprise for you with BPM so far this year?...
From a comment Boris Zinchenko made, what would you say are the biggest challenges automation is creating for companies today?...
Would would you say are the BPM skills that are most needed, and often times most lacking, in companies today?...
What would you say is the best way to start a robotic process automation project to maximize success?...
Would you say digital transformation is not as important for smaller companies?...


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