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Managing Editor

Do You Agree That 80 Percent of Businesses Don’t Automate Processes, But AI Will Change That?

A quote from this article on Small Business Trends that says 80 Percent of Businesses Don’t Automate Processes, But AI Will Change That. What do you think?...
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Managing Editor

What Are Some of the Key Ways Agile BPM Can Become Less Agile?

A question Dr. Alexander Samarin brought up in this discussion, what would you say are some of the key ways agile BPM can become less agile?...
17
Managing Editor

What is Your Best BPM Joke?

From Peter Hilton: One area where BPM lags on the maturity curve is the lack of a body of standard BPM jokes. You know, the kind of joke that starts like ‘A business process walks into a bar…’ or ‘How can you tell when there’s a process analyst at...
13
Managing Editor

Does BPM No Longer Require Implementation by Someone with Technical Expertise?

As this article states, "BPM no longer requires implementation by a person with technical expertise. The days of processes being documented by business analysts and implemented by developers are disappearing." What do you think?...
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Managing Editor

When Do You Know It's Time to Automate a Business Process?

What is a clear sign that it's time to automate a business process?...
78
Managing Editor

Is All the Hype About AI's Impact on BPM Overblown?

As Connie Moore writes in this blog, "The hype surrounding artificial intelligence (AI) in today’s marketplace cannot be overstated. Most of the excitement is just that—hype and hot air, plus a whole lot of confusion about what AI actually encom...
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Managing Editor

What Are the Key Ways Companies Kill Employee Engagement in a BPM Project?

As employee engagement is key to the success of BPM, what would you say are the top ways companies kill employee engagement in a BPM project?...
40
Managing Editor

How Do Microservices Relate to Processes and BPM?

As microservices are all the buzz these days, how would you say microservices relate to processes as well as BPM?...
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Managing Editor

Is There Such a Thing as the Perfect Process?

Does the perfect process exist? Is it worthwhile for a company to pursue the perfect process?...
28
Managing Editor

How Do You Define a Case?

From Karl Walter Keirstead: As managing cases is such a crucial aspect of BPM, how do you define and set-up cases?...
17
Managing Editor

Why Are So Many Businesses Still Reluctant to Take on BPM?

An article at BPTrends stated: "A recent survey of U.S. companies indicates that only 46% have a BPM system in place." Why do you think that number is still so low?...
55
Managing Editor

Is There a Better Name for the Digital Business Platform?

As John Reynolds writes in this discussion: I'm sure that we all know what the intent of 'Digital' is in this moniker, but Digital is ones and zeros, yes and no, black and white. That doesn't say 'Business' to me. So what do you think?...
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Managing Editor

How Do You Define Process?

A question that came up at bpmNEXT and was brought up by Bogdan Nafornita in this discussion, What Are the Most Misunderstood Terms in BPM? In as clear and concise terms as possible, how do you define the process in Business Process Management?...
40
Managing Editor

What Are the 'Must Have' Features for Any Case Management Platform?

From Karl Walter Keirstead: “Case” appears to be generally accepted as a run-time environment for hosting BPM process template instances and process fragment instances. What would you say are the “must have” features for a Case Management System sof...
29
Managing Editor

What Is a Clear Sign That a Company Has Been Successful with BPM?

As a corollary to the recent discussion, What Is a Clear Sign That a Company Definitely Needs BPM?, what would you say are some clear signs that a company has been successful with BPM?...
18
Managing Editor

Is Process Simulation Still an Important Part of BPM?

With the speed of business today, is process simulation still an important aspect of BPM?...
60
Managing Editor

What Is a Clear Sign That a Company Definitely Needs BPM?

What do you think is a definite sign that a company needs BPM?...
26
Managing Editor

What Are the Key Mistakes to Avoid with the Customer Journey Map?

As the customer experience is so central to business success today, what do you think are the key mistakes to avoid with the customer journey map?...
24
Managing Editor

Is the Digital Business Platform What BPM Has Been Aiming for All Along?

Another subject that came up at bpmNEXT: Do you think the Digital Business Platform is what BPM has been evolving toward all along?...
24
Managing Editor

Will Most BPM Programs Today Not Survive the Shift to Digital?

From Kris Verlaenen's blog on bpmNEXT, Clay Richardson said: "75% of the current BPM programs nowadays won't survive the shift to digital." What do you think?...
27
Managing Editor

Is Business Process Reengineering One of the Keys to Business Transformation?

With all the buzz about business process reengineering, would you say BPR is one of the keys to business transformation today?...
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Managing Editor

What Are Today's Most Overhyped Technologies That Will Have Little to No Impact on BPM?

To finish out the week focused on bpmNEXT and the future of BPM, what do you think are the most overhyped and overblown technologies that will have little to no impact on BPM?...
10
Managing Editor

What Will Be the Top 3 Most Disruptive Technologies to Impact BPM (Specifically BPMS Platforms and BPM Vendors) Over the Next 12-18 Months, and Why?

With bpmNEXT coming up in two weeks in Santa Barbara it seemed a good time to ask: What do you think will be the Top 3 most disruptive technologies to impact BPM (specifically BPMS platforms and BPM vendors) over the next 12-18 months, and why?...
37
Managing Editor

Is It a Mistake to Diagram Your Own Processes?

A point brought up at last week's [url="http://bpmandcasemanagement.com/"]BPM and Case Management Summit[/url]: Is it a mistake to try to diagram your own processes? What do you think? ...
19
Managing Editor

What Are the Most Misunderstood Terms in BPM?

As the last discussion brought up the different interpretations of the term workflow, what do you think continue to be the most misunderstood or misused terms in BPM?...
28
Managing Editor

How Does Apple's Acquisition of Workflow Change the Market Perception/Value of Workflow/BPM?

From Ian Gotts: As per the news of Apple's acquisition of Workflow, how do you think this will change the perception/value of workflow/BPM?...
13
Managing Editor

How Often Have You Made Models of Any Kind with No Intention to Actually Execute the Model? What About Decision Models?

How many customers have you worked with who just want a descriptive diagram of the decision without being able to ever use the model with inputs and outputs? Can you estimate the percentage of customers that want executable DMN models?...
11
Managing Editor

Does Every Business Process Need to Have Boundaries?

From Boris Zinchenko: What are the boundaries of applicability for a business process? How interchangeable are processes between organizations and divisions within an organization? Are processes specific to a region or country or do they have a unive...
13
Managing Editor

Will 2017 Be the Year of BPM?

We recently published our 2017 BPM predictions and it seems just about every prediction in some way or another predicts this will be the year of BPM. So with all the business changes coming via data, customer experience, AI, and with the rise of digi...
14
Managing Editor

What Commonly Used Aspect of BPM Today Is Quickly Going Obsolete?

BPM has been around a long time, and with all the changes happening in business and IT, what still used aspect of BPM do you see going obsolete in the near future?...
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