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  1. Peter Schooff
  2. Sherlock Holmes
  3. BPM Discussions
  4. Thursday, 22 October 2015
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Looking ahead, what part of business processes do you think will be tranformed the most in the next few years?
Accepted Answer Pending Moderation

End-to-end business processes across the firewall courtesy of #mobile. B2B and B2C are expanding, growing, morphing as we speak.
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tough one, would love to see e.g. Apple talk to anyone else other than in Apple's terms... or the other juggernauts FWIW... They are carving their own internets and no one seems to be able to stop this madness.
@Bogdan, Snapple, Goggle, Microsquish, Samswoon are all trying to build their own ecosystem and confine you to just that bubble. It'll swing back on all of 'em eventually.
Hopefully their "eventually" is sooner than our "eventually".

Currently it seems unlikely :-)
not having trouble building these things across the various "gardens" - apps are easy to write and deploy, so is responsive html... so far its all good in the neighborhood.
  1. more than a month ago
  2. BPM Discussions
  3. # 1
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Gazes into cyrstal ball... Actually I think an area that has been growing over the past couple of years is around process documentation. There are a number of startups in Silicon Valley developing what currently look like turbo charged checklists. Used to provide user friendly documentation on human driven processes, or to fill the gap between a newly designed process and something we may automate later.


What's interesting about it this time is that these developers are using lean startup techniques to deliver value and identify opportunities that haven't previosuly been exploited. The solutions remain simple to get up and running, look attractive and have the potential to deliver a lot of what BPM has promised over the years.
Co-founder of Skore
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I'm still struggling to promote Asana to more than it currently is: a turbo charged checklist. I like it, but can't see it move into the direction of Smartsheet. The extensions are a joke right now.
  1. John Morris
  2. 3 years ago
  3. #1113
"Turbo-charged checklists" -- fascinating in multiple dimensions. Implies an attempt to capture and surface "the tacit".
  1. more than a month ago
  2. BPM Discussions
  3. # 2
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People will finally come to understand that there are two sides to the business process coin - orchestration (a la BPMN), and choreography (how different sets of responsibilities coordinate their state).
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  1. more than a month ago
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  3. # 3
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What are the aspects needed to execute a process:


- a set of actions to take (workflow)


- people that can execute those steps


- information about the case you are working on


- supporting stuff like software or other facilities


What are the aspects needed to manage a process (or actually all the cases for which you execute the process)?


- Progress information (what is the status of the case, still on time) -> monitoring


- Ability to act when cases don't progress as wished


- process rules


- a fitting way to manage people (directive, goal oriented)


I think information supply will change the most. It's easier to find, share and provide information. Still many organizations ise paper, e-mail and see that there are better ways, which may improve their processes.
Sharing my adventures in Process World via Procesje.nl
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  1. more than a month ago
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  3. # 4
Accepted Answer Pending Moderation
How processes are triggered will be completely transformed by the IoT and voice recognition.
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  1. more than a month ago
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  3. # 5
Accepted Answer Pending Moderation

BPM community as the main factor which is blocking the wide use of BPM benefits - in accordance with the 1st law of BPM (see ref1).





Thanks,


AS
References
  1. http://improving-bpm-systems.blogspot.ch/2015/07/laws-of-bpm-business-process-management.html
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  1. more than a month ago
  2. BPM Discussions
  3. # 6
Accepted Answer Pending Moderation

Probably analysis.


So far, BPM analyzes mainly isolated processes, but in the future every tool should incorporate BigData and social media integration.


Many examples have been written about how to integrate social activities to BPM (the so called "social BPM").


Social media information will probably be incorporated to processes, like customer complaints via Twitter or Support Request via Facebook, etc.
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Sorry, ain't... never... gonna... happen on that first para.
  1. John Morris
  2. 3 years ago
  3. #1118
I agree with Patrick (I think). To mash big data analytics together with social is one way to try capturing for management purview the tacit work practices on which the world depends. But there are huge governance issues -- "workers" resist efforts to colonize minds if there isn't some quid pro quo. To think otherwise is utopian. It's not bad to imagine utopia mind you . . . : )
  1. more than a month ago
  2. BPM Discussions
  3. # 7
Accepted Answer Pending Moderation

I think that what will change is the way humans interact. That will be powered by the most visionary companies that provide BPM technology.


Some pervasive technologies that can be part of our near future:


- Virtual assistants, this will help workers on contextualized knowledge scenarios;


- Deep learning, again making sense of disparate and unstructured data, which is the biggest share that workers interact with;


- Holographic platforms, changing the nature we interface with technology. More here in this [url=https://ultrabpm.wordpress.com/2015/05/16/bpm-meets-virtual-reality/]post[/url].
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  1. more than a month ago
  2. BPM Discussions
  3. # 8
Accepted Answer Pending Moderation

The next evolutionary step for Enterprise Software will be putting Business Processes as driver in hands of business people. Quick build and change with recognition good Business Processes are assets and must be under control of the business. The sales model will also change to more conventional financing of assets where the software supporting Business Process sold as an asset under sale lease not SaaS.....it is going to be interesting...!
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  1. more than a month ago
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  3. # 9
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