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In your experience, what is the worst thing to hear when starting a BPM project?
Accepted Answer Pending Moderation
"the steering committee has decided to invest in this project with a view to cut 50% in operating costs"
CEO, Co-founder, Profluo
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 1
Accepted Answer Pending Moderation
"Go I Know Not Whither and Fetch I Know Not What" and we must be happy at the end of this project.

Thanks,
AS
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 2
Accepted Answer Pending Moderation
That it's a project.
Sharing my adventures in Process World via Procesje.nl
Comment
What's worse than a BPM project? A BPM project with a steering committee on top :-)
  1. more than a month ago
  2. BPM Discussions
  3. # 3
Accepted Answer Pending Moderation
The worst thing to hear when starting a process improvement project would be either that the sponsor has left or the company is bankrupt. either means the importance of what you thought you were going to do has dropped below the threshold for you to get to do it for real.
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 4
Accepted Answer Pending Moderation
You’ve already said it. PROJECT.

That says three things…
1. They have old-fashioned ideas. They haven’t moved on from Lean, Six Sigma and Time and Motion studies where a guru came in and changed everything in a few weeks, then left everyone else stuck with a system they didn’t want and fighting to sort out the mess after he’d gone.
2. They don’t understand Process. Processes have to continually evolve. A competitive advantage one day is “what everyone does” the next. And customer expectations are continually changing. Fixing it as a snapshot in time is certain to leave you lagging behind.
3. They think they know best. People have been struggling with this broken process for years. Suddenly management wants you to come in and create something different – something they wouldn’t let the people do for themselves. What sort of message does that send to their people? And if they aren’t engaged, what hope of making a good process everyone works to make happen?

Management doesn’t work in “projects”. Management is continuous, flexible, evolving.
Dynamic Process
Oxfordshire, UK
+44 (0) 1491 874368
+44 (0) 7590 677232
#dynamic_process
[email protected]
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 5
Accepted Answer Pending Moderation
"Here's all your requirements. Good luck!"
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 6
Accepted Answer Pending Moderation
We have had all the areas map out their areas independently in Visio swimlanes, so we are pretty much done.
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 7
Accepted Answer Pending Moderation
"Can I book a day's vacation so that I don't have to turn up to this process workshop?"

"Oh no, here we go again....it's like sticking pins in your eyes!"

"I am not going to share any information with these third party consultants...I want to protect my job!"
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 8
Accepted Answer Pending Moderation
"It can't be done!"
References
  1. http://timbryce.com/bryces-laws/
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 9
Accepted Answer Pending Moderation
"We're going enterprise-wide."
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 10
Accepted Answer Pending Moderation
"We're postponing the project to next year" (heard many times in late 2008.... !
Comment
  1. Emiel Kelly
  2. 4 years ago
  3. #452
Isn't that the same as 'We will rock in 2009' ?
  1. more than a month ago
  2. BPM Discussions
  3. # 11
Accepted Answer Pending Moderation
"We're not going with BP Logix."


(Sorry, couldn't resist :) )
http://www.bplogix.com/images/icon-x-medium.png
-Scott
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 12
Accepted Answer Pending Moderation
We are going to make this a BPM project......with IT.....!
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 13
Accepted Answer Pending Moderation
"Person that will make all decisions is not available right now."
http://ocrwdokumentach.pl/wp-content/uploads/2017/02/WEBCON-logo-mini1.png
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 14
Accepted Answer Pending Moderation
few things that comes to my mind are!! :


"There a few additional requirements we will discuss in detail"

"What is the BPM Implementation Success Ratio - was just curious to know!!"

"Can we go ahead with the design, development and demo by creating place-holders and stubs at this point in time - we will revist it later"

"The person who was positioned to lead this opportunity has quit!!"

On a lighter note :-)
"How different will be the user experience if the application is developed using BPM - you mean, if I click here and it will pop-up a window similar to the error message thrown in a microsoft word or excel and alert me"
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 15
Accepted Answer Pending Moderation
"Our plan calls for POC's and tool selection followed by requirements gathering."
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 16
Accepted Answer Pending Moderation
The worst thing to hear is that it is a BPM project. If a project is defined by its technology or approach, then it isn't focussing on the right things. The better question is always around the value of what we are doing.
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 17
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