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- Written by Peter Schooff
New technologies are allowing companies to automate in new and exciting ways. But, how do those new methods impact customer experience? In this excerpt from the podcast, Peter Schooff discusses this very important topic with Neil Ward-Dutton.
- Written by Peter Schooff
As Artificial Intelligence (AI) becomes a dominant force in today's digital business, Peter Schooff and Jim Sinur discuss the impact on process in this excerpt from the podcast.
- Written by kritika pandey
AI is hot. Every enterprise worth its stock price is looking out for ways to harness its power to not only stay relevant but also gain a competitive edge.
Read more: How AI is Revolutionizing The Next Era Of Business Process Management
- Written by BPM
Each year we approach the annual “What’s Next” article with not only a sense of hope, but a conviction that this will be THE year for the BPM market. For nearly a decade, this ritual has set a high bar of both goals and expectations, and most years they have indeed been met.
Read more: The Year Ahead for BPM - 2018 Predictions from Top Influencers
- Written by BPM
BPM.com's Peter Schooff and Fujitsu North America's Keith Swanson continue their discussion. In this excerpt from the podcast, they talk about the migration to cloud based services, and the necessity to focus on the GOAL of process when first starting out.
- Written by Peter Schooff
Peter Schooff talks with Keith Swenson of Fujitsu North America. In this excerpt from a podcast, they discuss the road ahead for digital transformation of business processes, and how robotic automation can assist with that change.
