August 28, Boston, Mass. BPM.com, the leading source for news, research and online forums on Business Process Management (BPM), announced here today the winners for the 2019 WfMC Global Awards for Excellence in Business Transformation.

The lack of explainability and trust hampers our ability to fully trust AI systems. We want computer systems to work as expected and produce transparent explanations and reasons for decisions they make. This is known as Explainable AI (XAI).

Artificial Intelligence is now one of the most important lenses that business leaders need to look through to identify new business models, new sources of revenue and bring in critical efficiencies in how they do businesses.

AI is blossoming, but the real advantage of AI is yet to come.