Automation and Customer ExperienceNew technologies are allowing companies to automate in new and exciting ways. But, how do those new methods impact customer experience? In this excerpt from the podcast, Peter Schooff discusses this very important topic with Neil Ward-Dutton.
Achieving Process Simplicity from Process Complexity Promapp’s low/no-code approach to BPM management is consistent with orientation of otherwise relatively new entrants to the BPM automation ma...
This BPM.com First Impression examines the new capabilities presented the latest release of BP Logix Process Director, a BPMS industry leader recognized by Gartner, Inc. in the “Magic Quadrant for ...
Recently we had the opportunity to see a demo of Comindware Tracker, a cloud-based BPM platform developed and delivered by a relatively new firm whose promise and intrigued has attracted such notab...
There are seven process roles that are critical to bring your process improvement efforts to life. By implementing these roles, your processes will be alive, engaging and effective.
Financial services firm are likely to be faced with a raft of global, U.S. and EU-driven regulatory change requirements, including Dodd-Frank, CFPB, CCAR and Volker. Insurers, in particular, must c...
Founded on a sophisticated, logical approach to analysing and modelling business decisions and their implementations – The Decision Model – Sapiens DECISION’s DECISION Suite is a unique propositi...
When managed well, process improvement programs can fuel efficiency, engagement, profitability, innovation and growth. But how do you make sure you gain the necessary buy-in to kick start your p...
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"Perhaps the most unique aspect of this technology trend is that digital transformation is being driven from the top, personally mandated by the CEO. This is something new."
