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New technologies are allowing companies to automate in new and exciting ways. But, how do those new methods impact customer experience? In this excerpt from the podcast, Peter Schooff discusses this very important topic with Neil Ward-Dutton.
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Processes have been around for a long time. So what is your favorite business process quote?
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Listen to my podcast with Neil Ward Dutton, director of MWD Advisors and one of the keynote speakers at the upcoming BPMNext. Neil is one of Europe’s leading enterprise technology advisors and researchers with a long history in BPM. In this podcast we discuss the continuing wave of automation and how business architecture can help.
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As Artificial Intelligence (AI) becomes a dominant force in today's digital business, Peter Schooff and Jim Sinur discuss the impact on process in ...
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AI is hot. Every enterprise worth its stock price is looking out for ways to harness its power to not only stay relevant but also gain a competitiv...
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