Desktop and Process Analytics
Imagine if you could capture processing activity right at the source - the employee desktop. Imagine if this activity could be translated into:
Real-time process maps for quick identification of process variances and bottlenecks
Personalized guidance to ensure accurate and efficient processing
Robust reporting showing employee efficiency in application use, productivity, idle time, and process adherence.
Download the white paper from Verint® Systems, Desktop & Process Analytics: 5 Steps Toward Sustainable Process Improvement, to find out how our solutions can help ensure adoption of process improvement changes and support a culture of continuous improvement.