“Cognizant information officer speaker at Appian15 says the future of work isn’t mobile, social, cloud. it’s drone, wearable & virtual.”
-Connie Moore

“It is applications that use these business processes, and if the apps aren’t engaging, it will be difficult to get folks to use them.”
-Miguel Valdes Faura, Bonitasoft

From the BPM Forum

“As a business owner, your processes are your children. You should get to know them intimately. Yes, you will occasionally need the advice of experts(and capital BPM can provide those experts ;), but you really should spend time with them and know them inside and out.”
-Max Habibi

“I would suggest breaking up any enterprise mapping initiatives into discrete projects, map an area and then move immediately to redesign / automation initiatives picking off the low hanging fruit. Ohterwise the endless mapping, showing no results quickly becomes a chore with little to show for your efforts.”
-Nicholas Kitson

“Having the customer initially attempt to map their processes gives us a good starting point. This often allows the customer to see that many of the people involved have viewpoints that vary greatly as to how the process works.” Michael Lee

“Capturing current systems is an exercise in reverse engineering. Whereas, system design is a top-down effort, current systems analysis begins with an examination of the procedural flow and works up and down the system hierarchy.”
-Tim Bryce

“If you can't describe what you are doing as a process, you don't know what you're doing.”
-Peter Johnston

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