“The ‘split’ is one of hairs regarding structured and unstructured, ad hoc and knowledge work. For users and end clients though it was, is and always has been about solutions that work.”
Patrick Lujan

“Roger Tregear wrote a great Column this past month (Continuous Problem Finding) in which he pointed out that most companies talk about ‘continuous improvement’ without quite facing up to the fact that continuous improvement depends on continuously discovering situations that can be improved.”
Paul Harmon

“Paul Harmon started a lively thread on BPTrends on whether BPMN and CMMN should be merged. To me the answer is an obvious “yes,” but I doubt it will happen anytime soon. “
Bruce Silver

“BPMN process is non-trivial: If it can’t be decomposed into tasks then it’s not a process. A process is a set of related tasks and/or sub-processes i.e. it’s not atomic.”
Anatoly Belaychuk

"With the advent of cognitive computing, rich big data analytics and distributed intelligence, it is not out of the picture for your processes to be smarter than you."
Jim Sinur

From the BPM Forum

“Is BPM + ACM ready to move from being vendor-centric to become customer-centric?”
Dr. Alexander Samarin

“A Case is an object. It is a piece of work that needs to be done. A process is a method. It defines a series of steps that take place to drive that Case to resolution. There are also other things beyond process that can act on the case (ad-hoc tasks, events, business rules, etc.). But once you make the Case definition the center of your BPM system, its pretty easy to move between structured and unstructured work.”
Don Schuerman

“Instead of trying to make BPMS and ACM 'smarter' separately, a common set of reusable smarts will be established using a combination of Business Process Model Notation (BPMN) and Decision Model Notation (DMN). The Case Management Model Notation (CMMN) will help fill in the gaps.”
Gagan Saxena

“If we compare the BPM Software to CRM Software or even to ERP Software, then cloud uptake has been very slow. Most of the BPMS Vendors I know are now growing faster in the cloud than in on premise, but there are a still a lot of projects out there that involve legacy systems where the client simply insists that the BPMS be on premise.”
Brian Reale

“If the supporting software can't deliver via a ‘cloud’ it will will not have a long term future.”
David Chassels

“One of the fundamental strengths of BPM is the ability to deploy it tactically in order to rapidly address pressing business needs. Nothing says "rapid" or "tactical" like the cloud. Provision in hours, deploy a solution in days.”
E. Scott Menter

“I think it is important that BPM systems adapt to the new cloud environment. The cloud fundamentally shifts the landscape in which BPM systems have to operate.”
Tom Baeyens

“BPM needs to be an app on your mobile (or your Google Glass). Connecting data sources should be a point and click. All you should see is the decision you have to take and the data which helps you take it. Does that need the cloud? I think it does.”
Peter Johnston

If you feel we've missed a great quote from the past week, please add it in the comments below. If you have one we should consider for next week, please use the hashtag #bpmqow on Twitter to make sure we see it.

Have a great week!


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