“If simulation can help with emerging catastrophes, it can help process managers and participants with emerging and connected process or cases for non hospital situations.”
“Often, organizations that haven’t actively managed their processes haven’t thought about governance in a systematic way. If that’s the case with your organization, it wouldn’t matter how well designed the process steps are if there’s inconsistent accountability.”
From the BPM Forum
What’s a clear sign a company isn’t using BPM? “We send excel files back and forth.”
What’s a clear sign a company isn’t using BPM? “When nobody seems to know what's the status of certain case/process/document.”
What’s a clear sign a company isn’t using BPM? "Hey, Bill, were you able to review that purchase order request? We get a 10% if we order by today...What purchase order request?"
-E. Scott Menter
“A company isn't using BPM when it is not repeating the business processes under a standard, which means that is not being able to measure and improve their own business operations at level of efficiency and effectiveness.”
Where do you see BPM having the most growth in the near future? “Solutions and frameworks.”
“Many ‘BPM’ companies have already started to change their focus and declared market so that they are ‘App Companies.’"
“Small and Medium Enterprises (SMEs), on the other hand, don’t take so much advantage of the BPM discipline. But in order to grow and develop, SMEs need to organize their processes.”