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"The only question is whether a process practitioner is going to function as a technician, helping to analyze processes, or as a strategist, helping to envision how an organizations processes can be transformed. Either way, everyone concerned with process is going to witness amazing changes in processes in the next few years."
-Paul Harmon

"What if BPM is in fact the technology that should be the core of our efforts? Knowing with confidence that we had a sensible place to start our digitization efforts would be very helpful."
-John Morris

From the BPM Forum

Is Every Company a Process Company? "Yes. Only some are just not so good at it."
-Emiel Kelly

"Processes are 'best practices' - all companies have best practices. It's what they do until their 'best practices' get replaced by 'better practices'."
-Karl Walter Keirstead

"Every company ... even manufacturing ... should be goal-driven companies! Processes do not achieve goals, they just complete a process regardless."
-Max Pucher

"When referring to the most purest form, a public blockchain, the impact might be as big as in wiping out your entire business; quite some improvement I'd say, not necessarily for your own business though."
-Walter Bril

"Blockchain is considered to be the future of ledger systems. This will have a big impact for business processes especially where approvals, time stamps, and audit trails are concerned. Interestingly, there are now various blockchain based cryptocurrencies on the market, each with a slightly different feature set and use case."
-Brian Reale

"'As blockchain technology basically eliminates intermediate steps.' by enabling new fully validatable intermediaries. Not fully automated because some exceptional cases will need human intervention."
-Dr. Alexander Samarin

"The key to the growing interest and investment in blockchain technology is its use of complex and immutable cryptology that cannot be hacked, which opens up an exciting new business models. It is another axe in the middleman."
-Alberto Manuel

What Aspect of the BPM Industry is Most Ripe for Disruption? "Doing things the ways the vendors and large systems integrators have always been doing them for over a decade now."
-Patrick Lujan

"There will be no disruption of the BPM market until it starts to effectively address small companies."
-Bogdan Nafornita

"I think that freemium BPM Suites will be disrupting how the discipline is seen and used by tenth of thousands for small and medium companies, but also by big companies tired of traditional enterprise software."
-Juan J. Moreno

"BPM is still a game of inches"
-John Morris

"BPM's destiny isn't to replace your packaged apps, though that will continue to happen with great frequency; rather, BPM will become the configurable, low-code platform on which digital business is conducted. It will (and in many ways already has already begun to) revolutionize the way businesses conceive, create, operate, and improve digital products and services."
-E. Scott Menter

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