“Don’t start with data. Start with people and process and then use the business and technical requirements you discover along the way to define the data needed to support the process.”
-Scott Francis

“Process discovery is a critical component of QI. The ability to compare accurate depictions of what was intended with what is actually being done is a central part of being able to identify variances, and to correctly target and monitor QI interventions.”
-Matthew H. Loxton

“The 2015 Digital Business Global Executive Study and Research Project by MIT Sloan Management Review and Deloitte identifies strategy as the key driver in the digital arena. Companies that avoid risk-taking are unlikely to thrive and likely to lose talent, as employees across all age groups want to work for businesses committed to digital progress.”
-MIT Sloan

From the BPM Forum

“I changed the old saying 'An organization is a collection of processes' into 'A process is a collection of organizations.'”
-Emiel Kelly

“To the extent that IoT will matter (and there are plenty of hurdles to clear before that can happen), the primary focus is likely to be how to correlate and interpret the data thus collected. Such analysis is not, per se, a BPM discipline.”
-E. Scott Menter

“My prediction is that IoT adoption for business processes will be slower than anticipated because reality is rich, modeling reality is hard, and the temptation to drown your staff is too great to forgo.”
-John Morris

“The use of IoT will continue to increase and especially in the case of Industrial IoT, the real ROI will only come if it is effectively integrated to the business and operational processes.”
-Pieter van Schalkwyk

“I suspect that the apps for individual processes are a response to how hard it is to use one-big-BPMS for all processes, especially the small ones.”
-Peter Hilton

“In the absence of architectural guidance each of your process app is developed by different subcontractors with their own choice thus making the IT support and integration are nightmare.”
-Dr. Alexander Samarin

“Now, what is a process app? Is it an app that uses a BPMS framework, that uses BPMN as its underlying execution semantic? If yes, then my answer is that the rise of process apps will revolutionize the BPM systems approaches around the world.”
-Bogdan Nafornita

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