"Lastly, perhaps the most common mistake is aiming too low and underestimating the potential of RPA. This is every bit as powerful, with an equivalent potential for disruption, as adding physical robots into the enterprise workforce. 'But it’s just screen-scraping on steroids!' No. It is far more powerful than that. Don’t waste any time with such nattering nabobs of negativism. RPA is something entirely new, and as part of a broader BPM strategy enables levels of efficiency and digitalization previously out of reach."
-Nathaniel Palmer

"If you have in place an opportunity for feedback on your new business process, you’ll be able to start evolving and improving your new process from day one. Remember that being able to evolve your business processes on an ongoing basis is really only possible with BPM software technology."
-John Morris

"I really don't see BPM going away and I see, actually, greater opportunities opening up, but in order to do that, I think the vendors and the consultants in this space need to be prepared to look more widely at how organizations are trying to create automation agendas and automation strategies, and be prepared to think more creatively about how they promote the technology."
-Neil Ward-Dutton

"Despite their best efforts at standardization, many process owners know their 'standard' processes often don’t meet the requirements of the various teams that are expected to apply them. If these processes can’t be applied, they may as well not exist. As Steve Stanton, an analyst with FCB Partners, says: 'Ninety percent of the organizations I know have failed at standardization.'"
-Ivan Seselj

"Aragon Research predicts that by the end of 2019, 65% of enterprises will retire many legacy processes in favor of those based on the Digital Business Platform, leading to the proliferation of DBPs."
-Jim Sinur

"In environments where process automation capabilities are leveraged, the value of BPMN increases significantly, as it enables stakeholders not only to understand the process together, but, with relatively little technical effort, to simulate and test proposed process flows to validate rules and results and troubleshoot before actual coding takes place, resulting in a more reliable finished product."
-Jonathan Babcock