Resolved
1 votes
Very simply, when a company is looking into a BPMS, what is the most important question they need to ask?
Thursday, January 09 2014, 09:27 AM
Share this post:
Responses (14)
  • Accepted Answer

    Thursday, January 09 2014, 09:33 AM - #Permalink
    Resolved
    2 votes
    Think I have this covered ;) A Fool With A Tool Always consider just how much of a process culture you have within your organization before you invite software sharks to the table. You really have no excuse not to measure your business capabilities and understanding of BPM and maturity before embarking on a BPMS hunt.
    Like
    1
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, January 09 2014, 09:42 AM - #Permalink
    Resolved
    0 votes
    A variation on Theo's blogged theme: "What business problem are you trying to solve, and for whom?" Works not only for BPM but for all the other "M"s as well (ECM, RM, KM, etc.)
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, January 09 2014, 09:59 AM - #Permalink
    Resolved
    0 votes
    Ask just "how" does the supporting software technology work to quickly deliver exactly what my users and managers need and how does it support change?
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, January 09 2014, 10:04 AM - #Permalink
    Resolved
    1 votes
    Four questions: What is the one with a UI my end-users will adopt quickly ? (most important, imho) What is the one I can integrate in my current Information System ? What is the one my developer team are skilled enough ? (java, php, .net ...) What is the one I can for sure keep and maintain for a long time ? (who said Open Source ?)
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, January 09 2014, 10:35 AM - #Permalink
    Resolved
    0 votes
    The first question is, "do you know what BPMS is?" There are a multitude of users who think BPM and BPMS are the same thing. Perhaps, I can make it even simpler. "WHY"? Which just summarized everyone else's comments. But the "fool with the tool" is probably the biggest problem. Unfortunately, organizations are still trying to fix process with technology before they've defined the problem. One more quote for the day, "if the only tool you have is a hammer, everything starts to look like a nail". I'd propose to go one further, if the only tool you have is a hammer, you can make it do almost anything, but is it value-added? So, we're back to "WHY".:)
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, January 09 2014, 01:02 PM - #Permalink
    Resolved
    1 votes
    I'd ask how many IT people have to be hired/trained to support every 100 users ...
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, January 09 2014, 02:52 PM - #Permalink
    Resolved
    0 votes
    Easy; what BPMS scored the most points in the latest Magic wave?
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, January 09 2014, 08:57 PM - #Permalink
    Resolved
    0 votes
    Where is the real innovation happening? Can a BPMS help me predict problems, or only notify me when I've already got one? What's the difference between a BPMS that costs me $1 million and one that costs 10% of that? Will I need programmers, or can my analysts and business users handle the configuration? Can I move processes easily between my datacenter and the cloud? Will the BPMS support my mobile users on whatever devices they happen to have? And, you know, if anybody needs the answers to those questions, I'm always happy to help out...:D
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, January 09 2014, 11:59 PM - #Permalink
    Resolved
    0 votes
    Actually, there are two type of questions they need to ask themselves: 1. What do we understand by BPM? [The BPMS is a tool or suite or platform; it is secondary to the first question.] 2. Why do we think we need it? What particular problem do we think it solves? Who'd care? I agree with Theo that they need to get a good understanding of their process culture way before they think of tools. But most companies are ill-equipped to measure, analyze, and understand their own capabilities, just as most severely disturbed people are incapable of analyzing and resolving their own mental issues without professional - and external - help.
    The reply is currently minimized Show
  • Accepted Answer

    Friday, January 10 2014, 07:00 AM - #Permalink
    Resolved
    0 votes
    Antoine already said most of what I intended to say, but I'd also add: Will this BPMS be able to respond to my company's specific needs? Is it going to be flexible enough? Even things like ordering lunch are kind of a process that can be optimized and supported by BPMS.
    The reply is currently minimized Show
  • Accepted Answer

    Friday, January 10 2014, 07:44 AM - #Permalink
    Resolved
    0 votes
    Nuff said.. just one addition: who'll be the owner?
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, March 18 2014, 12:19 PM - #Permalink
    Resolved
    0 votes
    These comments - where are you in process maturity, why are you doing this --are all great. Let me add one more - who will be using the BPMS tool? I like to have the business be able to use the modeling tool and then IT take over for the detailed modeling and execution. And that could imply different vendors and tools.
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, March 18 2014, 12:56 PM - #Permalink
    Resolved
    0 votes
    All great responses above, questions for soul searching before and during the selection! Because I see most people focusing on how they did things yesterday and how they will do that today with new tools, I would add some that I believe most people do not think about and that is significant. -- Where will we go with this tomorrow? -- What outcomes will we want in the future? -- What will it take to get there? I see many folks making the final decision with such a short planning horizon that I know they will fall short before long. Keep in mind which horse sounds good today as well as which horse you believe will be where you need to go -- again, that can significantly change the equation.
    The reply is currently minimized Show
  • Accepted Answer

    Sunday, October 11 2015, 03:38 PM - #Permalink
    Resolved
    0 votes

    How your BPM-suite tool will help our company to address its unique challenges.

    Thanks,

    AS

    The reply is currently minimized Show
Your Reply

Join the Discussion

Want to join the discussion?

Login, or create an account to participate in the forum.

Top Participants

Dr Alexander Samarin
276 Replies
25/09/2016
David Chassels
269 Replies
23/09/2016
Emiel Kelly
220 Replies
23/09/2016
Bogdan Nafornita
209 Replies
25/09/2016
E Scott Menter
182 Replies
23/09/2016