Taking a look back at the year almost past, what development in IT in the past year do you think will have the biggest impact on BPM going forward?
Adoption of cloud for enterprise critical apps and storage by EVERY industry - including those who we thought would never migrate; Government, & Financial Services.
It has also had the most pround impact on the IT department. They have gone from being gatekeepers to sheep herders deperately trying to stay ahead of and control the herd of cloud apps..
The most signifant development in 2015 and for the foreseeable future is low code process development. The impact to IT is that the ease of use of the new generation of low code vendors will put the power of form creation, process automation and workflow into the hands of business users. This is changing the dynamic of process custondianship which is long, long overdue.
As BPM becomes a de facto app dev platform there will be more out-of-the-box and packaged APIs and web services for customers to buy/leverage to integrate their respective BPM solutions with EDMS, CRM, ERP and legacy systems. Through the solution development life-cycle there will be a questions about proper governance and security. I see an opportunity for the enterprise integration platform as a service (enterprise iPaaS) and application services governance products dovetailing with BPM to address these questions.
IoT - Internet of Things.
By modernizing the architecture of IT systems and interconnecting devices and people you can quickly and cheaply increase the flow of information and enhance the interaction across partners or customers. This allows you to monitor devices from remote locations arming the enterprise with sufficient and necessary information to realign the efforts of the entire enterprise ecosystem to proactively offer new services or business models.
I just came here to agree to everything Patrick has said until now: yes to business rules and DMN, no to the low-code discourse, hmm to the blockchain perspective of the xref of Stiehl.
I would only add open source that will be the knight in the shining armour for the honest BPMS movement in 2016. With that in mind, I wish to all the BPMS vendors that have implemented proprietary scripting languages in their suites... their own very special Blackberry torture.
Although technically it was launched in 2014, Microsoft’s speech recognition application Cortana was included in their 2015 Windows 10 platform and is important from a BPM perspective. It was important because now we have three of largest global IT organizations — Apple, Google and Microsoft — all offering voice recognition software. So why do we have this sudden interest in voice recognition? The answer lies with the IoT and ultimately the ability to initiate processes using voice commands. Voice recognition is my pick for the biggest impact on BPM in 2015.
Alexander already said it. Blockchain by far. It'll take some time (e.g., performance wise 2015 is still not there) but the it's a fundamental (and dare I say needed) gamechanging technology IMO. Imagine exchanging (process) knowledge that way...
1) The Case wars will be back. But, not because of the usual reasons of the efficacy or otherwise of Case. It will be driven by the pressures to move away from the heirarchical structure in organisations. This will bring goall-oriented processes to the fore and drag Case back into the fray.
2) Agree with Patrick, cloud will not set BPM on fire, except in a few selective domains. As in HRM, particularly if the need to speedup the selction and hiring process will include the use of the social network.
3) As mentioned by Walter Bril, Blockchain will be stymied by performance and the trusted partner role. Maybe like private cloud this is will only be tried out in large enterprises.
2015 has at last seen the start of serious commentary on “the low code” software development. This something we have researched and addressed; Nigel is spot on! It will be/is highly disruptive but as indicated by some responses we are still at the “ridicule” stage but at least now acknowledged!
The other “BPM” linked move is “digital” where the customary industry hype is now facing reality that to deliver requires addressing business operational needs. The “low code” adaptive capability does just that but remember legacy is the slave to this new way. 2015 sets the scene for this paradigm shift in coming years putting business back in control of their operational processes…..long over due!
Some extra ideas about blockchain for BPM ... and for your critique.
Each process instance (more precisely a pool in accordance with BPMN) becomes a self-secured on-demand microcloud which:
Note that each process instance (i.e. microcloud) may be connected with some other process instances (i.e. microcloud).
Thus, for each individual client it will be possible to have an individual process instance which is built in accordance with the client’s needs and behaviours and which is fully secured for this client. (see my comment to http://bpm.com/bpm-today/in-the-forum/by-2017,-will-70-percent-of-successful-digital-business-models-rely-on-unstable-processes )
A real-life example – fans on a stadium during a football match. Perfect peak performance case which can be economically reasonable only via on-demand provisioning of processes and micro-services.
I think, healthcare could be another example.
An updated version is available at http://improving-bpm-systems.blogspot.ch/2015/12/synergy-between-bpm-digital-iot.html
I think so too! Especially that I can find a huge number of different services such as (https://www.zoho.com) and (http://customertimes.com/services/salesforce-com-implementation/) and (http://www.sugarcrm.com/products/editions-and-pricing) etc. on the Internet. Which helps me simplify work of my e-store. Also it is help me analyze quality of sales department better.