No, IT is essential to designing, implementing, and deploying business solutions. Business users may know what they want, but many don't know how to render it into a solution. IT needs to help the business understand the possibilities and required investments and resources. IT also needs to help with installation, configuration, design, development, etc. BPM solutions cannot be created with a few clicks to meet the needs of the enterprise. Best case is when all stakeholders come together to talk strategy, align objectives, understand costs and benefits, understand scope, dedicate resources (and train and equip them to be successful), hire great project management to keep everything on track, quickly deal with potential changes/opportunities, conduct sprints so everyone can know what's going well and not so well from an implementation perspective on a monthly basis, create many more use cases than first considered, and test soon and often. Also, the software and servers need to be available on a timely basis to ensure timelines are met.