Now, before you decide (not for the first time) that I've lost my mind completely, let me explain. In the days of manual processes, organizations had to spend an inordinate amount of time and energy discovering and understanding their own processes. What's more, the moment they reached that understanding, the knowledge they had gained was already well on its way to obsolescence, thanks to the natural entropy of human-centric systems.
Yes, it's as important as ever that businesses understand their processes (not least of which for GRC reasons, as Michael correctly points out). But it can now do so at any time by reviewing information contained in, and generated by, its BPM platform. In real time.
It's also as important as ever that an organization know its bank balance. But it can look that up in real time, too, and we don't really talk about how important it is they do so. Because it's easy--of course they're doing it.