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The title of this book, and a topic that came up in my interview with Larry Hawes (who's in the book). So in the future, do you think that BPM will be everywhere? And if so, what does everywhere mean?

Tuesday, June 16 2015, 09:52 AM
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  • Accepted Answer

    Ian Gotts
    Ian Gotts
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    Tuesday, June 16 2015, 10:26 AM - #Permalink
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    It is ALREADY everywhere.

    If you think of BPM as the approach or management discipline it is already in every company. And the new innovative, disruptive startups (think Uber, AirBnB, ZipCar etc) need BPM even more to run extremely lean, efficient operations as they are operating at scale with no margin for personal contact with customers.

    If you think of BPM the software, pretty soon it will be offered as a core part of most application suites, just like reporting is. Sure there is specialist BPM which is sold separately, just as there is specialist reporting. But core BPM functionality is baked into applications.

    So it is already everywhere, but most people don't recognise it as BPM.

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    Tuesday, June 16 2015, 10:33 AM - #Permalink
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    Listened to the interview, eyeballed the book. Process is everywhere, BPM as a practice or application suite, not so much.

    • Faun deHenry
      more than a month ago
      I agree with you, Patrick. Process is everywhere, and in everything we do. Breathing is a process, LOL, but do most people think of it as such? They absolutely don't!
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  • Accepted Answer

    Tuesday, June 16 2015, 11:19 AM - #Permalink
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    Let's remember what BPM is a term coined for IT to be reminded that is is people that create businesses and need to be supported to achieve desired outcomes. Sadly the past decades of vendor driven systems have largely failed resulting in a bit of a legacy mess and disconnect between business and IT.

    BPM is the discipline which encourages business involvement to understand how supporting software can best deliver on required outcomes. This requires a new breed of software to deliver required flexibility yet recognise the use of legacy data and systems. Such digitisation is now high up on agenda and BPP (Business Process Platforms) are attracting investment where BPM will be the "discovery" process to allow quick build of next generation Adaptive applications. So yes in this context BPM will be everywhere to help such delivery but the BPM tag will not be attached to the resultant solution.......

    • Patrick Lujan
      more than a month ago
      I could've lived without another acronym. I was good with BPM for the "practice" and BPMS for the technology, the platform.
    • David Chassels
      more than a month ago
      *NEW RESEARCH*: Business Process Platform Opportunities in Digital Transformation" This is the title from UK analyst's "view" goes on to name some large companies making such "investment". BPM"S" in history books the confused S; System, Software or Suite...?

      It is the BPPlatform power that custom builds what business actually needs - a TLA business will understand. However the real the trick is business actually understanding "how" it delivers on ALL requirements then that door opens and the old IT ways of complexity and cost also go to history books?
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  • Accepted Answer

    Amy Barth
    Amy Barth
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    Tuesday, June 16 2015, 02:03 PM - #Permalink
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    There is certainly the potential for BPM everywhere, but why? I don't want to have a social relationship with machines, personally, as was mentioned in the interview with Larry Hawes (except maybe my car, on some level). Maybe that makes me "behind the times," but I have seen plenty of traditional businesses and government organizations that still struggle with the efficient "normal" implementation and use of BPM applications. Perhaps that makes me cynical, or maybe I just haven't bought into the need for *this* to connect with *that* on my behalf or its own.

    Back in March, we discussed where BPM will be in 5 years and there certainly wasn't a declaration among us saying it will be everywhere (at least not in 5 years). The most common thoughts were that BPM will become more specialized OR it will be on its way out. You know, either/or.

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    Tuesday, June 16 2015, 02:55 PM - #Permalink
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    Man, what is happening on the forum here? It seems more and more everyone thinks BPM is daily business and not some set of bits and bytes to automate (the workflow of your) processes.

    So my answer to the question is: hopefully not, because BPM is happening also now. Processes is what companies have. Maybe they are not so aware, maybe they manage them crappy, but they do BPM.

    But what most people se as BPM should be called something like 'process aware management by process with as much as possible automated' .

    But I think PAMBPWAMAPA is not a cool Acronym. But it might be a cool song title.

     

         

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  • Accepted Answer

    Tuesday, June 16 2015, 03:18 PM - #Permalink
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    BPM as a discipline in order to achieve efficiency in everything we make, I think it will be a reality in the near future for companies and even for individuals. Today, we are much more efficient in everything we do than in the past, with tendency to improve.
    It would be naive to ascribe these advances to BPM as a framework such as we have discussed here, but no doubt it is due to new forms of organization and a growing concern for using resources more efficiently, and the use of processes have played a role decisive in various industries, and continue to have, for the sake of competitiveness and because of greater awareness and training as individuals.
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  • Accepted Answer

    Tuesday, June 16 2015, 04:39 PM - #Permalink
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    There's an increasingly important and probably permanent role evolving for rules-driven process orchestration. To the extent, however, that such a function ends up embedded in everything from your kitchen to your car, we probably won't continue thinking of it as BPM. That will simply be the way that software works. BPM per se will continue to exist in the form of solutions that integrate the humans back into the mix through tasks, analytics, escalations, etc. Assuming, you know, that the machines haven't taken over by then. I, for one...

     

     

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  • Accepted Answer

    Tuesday, June 16 2015, 05:46 PM - #Permalink
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    BPM may not be everywhere however process certainly will be everywhere. Process will be an essential component of the IoT which will be for the most part invisible.

    As per the process world we'll see a spectrum of IoT solutions from the simple to the complex and as result the BPMS or a variant of the BPMS will have a role to play.

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  • Accepted Answer

    Tuesday, June 16 2015, 09:39 PM - #Permalink
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    Personally I think BPM has a long way to be present everywhere.... We all know that the Process exists everywhere... but I'm not sure that the Management of Business Process (or BPM) is performed everywhere....

    Everywhere means ... performing BPM in the 217 countries over the world... in each city, tribes, village and organization (with profit objectives or not).

    I think the future destiny of BPM is in the hand of practitioners, executives and enthusiast of BPM, not exclusively as one technology (or modelings) but also more and more as management discipline ... as an smart discipline for the sustainable management of variables like our environment, political system, economy system, market system, education system, health system, exploration and reuse of energy and resource, etc.

    If We are able to do this... I believe We can find BPM everywhere in the future.

     

    Rgds, M

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  • Accepted Answer

    Wednesday, June 17 2015, 06:39 AM - #Permalink
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    We, as humans, just love to personificate stuff, don't we? If you replace BPM in the question with the word "life", a lot of people will answer someting like: "Well, yes, as long as we take good care of our earth and respect fellow humans." As Processes = life, there are only 2 parts left: Business and Management. Well, Business is just a catagory, isn't it? As there are also chemical processes, physical processes etc. And hey, Management I just addressed, but just for the sake of completeness: As long as we take good care of them...

    So... maybe we need therefore to rephrase the question into:

    In the Future, Will Process Based Management Be Everywhere?

     

    • Dr Alexander Samarin
      more than a month ago
      Go back to basics - Business Process Management (BPM) is a process-based management already..

      The full definition:
      Business process management (BPM) is a process-based management discipline for the use of any combination of modeling, automation/implementation, execution, control, measurement and optimization of business processes.

      The the stand-alone definition:
      Business Process Management (BPM) is coherent set of governing rules to better management of the enterprise functioning in support of the enterprise goals for the use of any combination of modeling, automation/implementation, execution, control, measurement and optimization of explicitly-defined coordination for guiding the enactment of business activity flows spanning the applications, employees, customers and partners within and beyond the boundaries of the enterprise.
    • Walter Bril
      more than a month ago
      @Alexander: Of course true and (well, almost) a no-brainer. However, I still find a lot of people thinking of BPM as some sort of a not too sexy magic technically approach :-)
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  • Accepted Answer

    Wednesday, June 17 2015, 03:04 PM - #Permalink
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    If some “work” to be done implies separation-of-labour and/or separation-of-work then there is some coordination for that work.

    Considering that

    1) business process is explicitly-defined coordination of activities and

    2) BPM is the best (so far) process-based management discipline

    and pretending that

    3) the BPM community will achieve soon consensus about BPM (thus it will start promoting BPM)

    then

    YES

    Thanks,
    AS

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  • Accepted Answer

    Thursday, June 18 2015, 10:08 PM - #Permalink
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    Lots of good answers; I'll add an argument based on work:

    1) ORGANIZATION -- The purpose of business or organization is to "create a customer" or "deliver shareholder or stakeholder value" or "produce goods and services where output value is at least equal to input value" etc.

    2) WORK -- These purposes are accomplished by "work", which is the purposive expenditure of effort and resources to effect that desired transformation of inputs into outputs.

    3) TECHNOLOGY OF WORK -- There is one technology where the conduct of work is delivered to humans as first class artefacts of that technology: business process management software technology. (One can add business rules, algorithms, database, ontologies, UX etc. and a few other irreduceable technologies to the mix; but BPM is the backbone technology. And I'm including "flavours" of process technology such as ACM as part of BPM.)

    4) BPM EVERYWHERE, EVENTUALLY -- Therefore since organization is about work, work is thus everywhere, and thus being THE technology of work, BPM will be everywhere. Why eventually? Because BPM technology is not mature yet and sometimes it's easier just to walk down the hall.

    5) ALTERNATIVES -- Obviously raw coding or ERP or patterns have been and can be used to construct the software artefacts we need to help us do our work. However, by definition, all other software technologies result in mediation between management intent and tool construction. And mediation is really expensive.

    I like the word "process", but I haven't emphasized it here because I find it's easy to think of "process" as just another business term, and that there are things that "aren't processes".

    My argument here will be easier to accept 10 years from now when BPM software is even more capable (and affordable, for smaller companies). But I believe that saying BPM is "the" technology of the work of business -- the "work of your business" -- offers the possibility for senior executives to start thinking more seriously about the possibilities offered by BPM technology.

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