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To have a little fun this holiday season: hypothetically speaking, with so many children, so many gifts, and so many stops to make in one night, how would Santa Claus benefit the most from BPM?

Tuesday, December 22 2015, 09:44 AM
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  • Accepted Answer

    Tuesday, December 22 2015, 09:50 AM - #Permalink
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    6 votes

    Sell advertising space on presents to BPM vendors.

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    Tuesday, December 22 2015, 09:53 AM - #Permalink
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    Ah well, I seriously thought this already had been solved...

     

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    Rachel
    Rachel
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    Tuesday, December 22 2015, 09:58 AM - #Permalink
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    Santa Claus is already at a level of BPM maturity that we should all aspire to.

    Santa Claus has a very impressive supply chain that is already optimized beyond anything we see in today's business world. How else can he deliver such a wide array of amazing things? iPads to wine glasses etched with a process map of the winemaking process (he even delivered those to me a little early this year)... http://bit.ly/1V2jteN Which proves Santa has integrated active and predictive analytics into his processes, because he seems to know what I want almost before I do, and has never been late no matter what logistical nightmares he has faced.

    Happy Holidays to all of you.

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  • Accepted Answer

    Tuesday, December 22 2015, 10:03 AM - #Permalink
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    I would think that Santa has to optimize his delivery priorities based on dynamic weather and air space safety, so simutlating ahead of delivery and incorporating real time data and patterns would help. Just my two cents on Santa's dynamic delivery process :) HAPPY HOLIDAYS

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    Tuesday, December 22 2015, 10:07 AM - #Permalink
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    6 votes

    Santa would need a special User Task, that is at the same time:

    • ad-hoc (he'd optimize execution at runtime),
    • multiple-instance (he'd deliver ubiquitously),
    • looping (until all kids and all kids in us adults are satisfied),
    • multiple service (message receive task to get all those letters, message send task to deliver gifts instantaneously, business rule task for all those naughty kids)
    • and manual (to stop by and munch on all those cookies).

    Other than that, what Rachel said :)

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  • Accepted Answer

    Tuesday, December 22 2015, 10:36 AM - #Permalink
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    -2 votes

    I think Santa could use Flokzu's public forms to receive the wishes from every child in the world !

    Every submitted wish starts a process, to evaluate and deliver !!

    You know the tons of paper the world would save ? No more letters to Santa, but process instances !!

    • Patrick Lujan
      more than a month ago
      [WHAAACK]
    • Emiel Kelly
      more than a month ago
      Wanna buy some advertising space? Still room on some presents ;-)

      Regards,

      Head Chief of Marketing things at Santa Inc.
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  • Accepted Answer

    Tuesday, December 22 2015, 11:07 AM - #Permalink
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    4 votes

    First off, Santa as formidable as he is, does not know coding. His elves are taking a course on BPMN and Java but their heart is just not in it.

    So, Santa and his elves need to do this themselves. Each house is different in several ways
    1) What needs to be delivered and to who
    2) How to handle the no-chimney situation
    3) Where will the reindeer and sleigh be kept as he makes his delivery
    etc.
     
    So, what he does is he creates a Lean Process per house that can be easily adapted for each house. Also, he needs to dynamically adjust his Lean Process based on actual ground conditions. For example, a particular house whose chimney he could get through last year is now too small this year.(or maybe he put on some weight?). Any last minute conversions from naughty to nice?
     
    Now, Santa is almost all set. He just has to figure out which order to execute all these per-house Lean Processes in. As much as Santa loves Lean BPM he realizes that BPM is not the right tool for this.
     
    Instead he invests in a cloud-based dynamic load consolidation and scheduling app which creates the overall cross-house plan. (He's not too crazy about their per-shipment pricing model though)
     
    In any case, with his Logistics + Lean BPM combo, the night is (as usual) a resounding success!
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  • Accepted Answer

    Tuesday, December 22 2015, 12:04 PM - #Permalink
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    5 votes

    Santa is the first who has managed to connect directly service providers (i.e. toys producers) and their consumers (i.e. kids). Certainly this was done before UBER. Of course, one person can manage this complexity only with the power of BPM - coordination of everyone involved to run a dedicate process instance for each child!

    It seems that Santa has a good NDA with his BPM vendor and BPM consultans.

    Thanks,
    AS

     

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  • Accepted Answer

    Tuesday, December 22 2015, 02:23 PM - #Permalink
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    4 votes

    Good question Peter, but I can't comment, as that would require me to engage in magical thinking. Which I'm against.

    BPM concerns modernity and requires taking responsiblity for supply chains. What, did we think all those presents came down the chimney or something?

    And let's not even get into the tricky market segmentation problem.

    Scrooge McBPM

    ; )

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  • Accepted Answer

    Ian Gotts
    Ian Gotts
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    Tuesday, December 22 2015, 03:05 PM - #Permalink
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    4 votes

    Santa is not real. His elves are not real. It is a story. Santa's marketing organisation has built a huge industry on a story and has then used parents to do all the work perpetuating the story for no money. On the back of that he has build an enormously valuable business for retailers who are now using their marketing budgets to reinforce the story.

    He doesn't need BPM. His work is done.

    Moral of the story: nothing beats a great story

    Moral of the story2 : if you've got a great thing going, don't try and improve it.

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  • Accepted Answer

    Tuesday, December 22 2015, 06:05 PM - #Permalink
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    3 votes

    Santa doesn't have a process problem. He has a physics problem.

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  • Accepted Answer

    Wednesday, December 23 2015, 06:16 AM - #Permalink
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    3 votes

    At last says Santa I have no manager trying to organise my important day and the Elves and I do what we do best without interference. Even Rudolph is smiling....!

    • John Morris
      more than a month ago
      In other words, Santa finds "the flow" . . .

      There's something about "just doing the work" that is much more satisfying than "planning to do the work". This is perhaps a bigger BPM challenge than we generally acknowledge?
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  • Accepted Answer

    Wednesday, December 23 2015, 10:52 AM - #Permalink
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    2 votes

    So many places I could insert a "Lighten up Francis" comment here I dunna where to even begin.

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