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Dr. Alexander Samarin suggested this question: How do you think BPM could help FIFA with it's problems in the future?

Tuesday, June 02 2015, 09:51 AM
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  • Accepted Answer

    Tuesday, June 02 2015, 09:55 AM - #Permalink
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    Ha ha, cool question.

    My answer: Not.

    BPM will never make you get rid of unethical, greedy and power addicted people.

    (advertorial)

    Talking about soccer, wrote something about it in comparison to BPM right here.

    (end of shameless advertorial)

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  • Accepted Answer

    Tuesday, June 02 2015, 10:04 AM - #Permalink
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    Sadly this is one business problem BPM can't solve.

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  • Accepted Answer

    Tuesday, June 02 2015, 10:17 AM - #Permalink
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    Ah, well, diving in anyway.

    There’s an old construct in the workflow “pull” paradigm world. It’s called “cherry picking.” Straight through, unstructured or anything in between, people always find a way to circumvent a system if they truly want to. In this instance, short of a semi-regular audit or a forensic accountant after the fact, I don’t think any automation, BPM or otherwise, would have kept those clowns from their dealings. Not unless everything was “intelligent agents” throughout and the human part of the equation was removed.

    Just my tuppence.

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  • Accepted Answer

    Tuesday, June 02 2015, 10:17 AM - #Permalink
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    Well, I read another article about BPM combined with virtual reality which brought me to a potential (nowadays even practical doable) solution:

    Perhaps if we start using implantable RFID chips that are linked with process activities (Important: not linked with performance indicators)?

    So everytime an official lies (which is in fact nothing more than executing an activity and a certain form of deviation), a little electric shock corrects the behaviour. Obviously we incorporate a counter, so the more lies, the heavier the shocks...

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  • Accepted Answer

    Tuesday, June 02 2015, 10:18 AM - #Permalink
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    As ever the responsibility starts with leadership and if such behaviour is not welcome then processes created with BPM thinking digitised into full transparency audit trail reporting etc then yes. Well maybe not 100%....but corruption would only happen once......by then the bad guy will have done a runner knowing it will be discovered!

    I have in my career come a cross both big systemic frauds and the petty cash ones. It is all about asking the right questions and had such processes been in place as described would have been found earlier.....

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  • Accepted Answer

    Tuesday, June 02 2015, 10:19 AM - #Permalink
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    I actually made a BPMN flow about it, but I don't know how to post it :-)

    • Bogdan Nafornita
      more than a month ago
      (Actually it'd be kinda cool to be able to debate visual process patterns and best practices in this forum, for a change.)
    • Walter Bril
      more than a month ago
      :-) Yeah, however handmade flows... Hmmm... Perhaps you would in this particular case better go with process mining...
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  • Accepted Answer

    Tuesday, June 02 2015, 11:28 AM - #Permalink
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    The only thing that could help FIFA is fewer games ending in a zero-zero tie. Also, for the love of all that's holy, can we make the clock count DOWN?

    To take the question seriously for a moment: I've worked at a number of huge financial institutions. The companies were heavily regulated and monitored by scores of industry and government watchdogs, each receiving daily a mountain of reports and other information demonstrating the firms' compliance and stable risk posture. Most of those organizations are now gone. When the core is rotten, no amount of polishing is going to keep the apple red for long.

    By the way: the next great international sports scandal is going to involve the corrupt old overlords of the IOC. Remember, you heard it here first.

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  • Accepted Answer

    Tuesday, June 02 2015, 11:37 AM - #Permalink
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    Hi all!

    First of all, We have to consider the Cultural and Economic aspect involved on this...
    Unfortunately our cultures are very influenced by power, social acceptance, recognition and money (between other things). ...any social group, family, regions, country, politics and organizations has an established Culture ... values and norms accepted within them.... and inside them, We can find sub-cultures and sub-groups who establishes his own code, values, conducts... etc...
    Usually, organizations or groups that are maintained for many years in the hand of the same group tends to be open to receive advantages... easy advantages in exchange of other things that are controlled by this group.

    So, first, FIFA has to embrace a change in his culture, for example, beginning from his rules to elect his president (5 times president Blatter ?), second a new mission (make money or expand the sport worldwide as way to develope people?) and a new vision (2 billion children worldwide practicing soccer in the schools by 2030)...

    Yes, BPM can support any organization to avoid problens by increase the transparency of his business process and by reducing significantly the risk in compliance of execution of business process... but the question is "Does the organization truly like to change? Is there any stakeholder who is requiring for changes?"

    Rgds, M

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  • Accepted Answer

    Ian Gotts
    Ian Gotts
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    Tuesday, June 02 2015, 11:39 AM - #Permalink
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    Not sure how BPM fixes this....

    fifa

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  • Accepted Answer

    Tuesday, June 02 2015, 11:55 AM - #Permalink
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    Similarly to other business, a framework composed by BPM and GRC (Governance risk and compliance) can increase process transparency and minimize risks, including fraud risks through the adequate control implementations. Maybe it implies another governance model for FIFA, but I think this is what people in general are claiming, especially those who love football.

    Seeing the negative side, we know that where are a lot of money, the envolved people starting on top managers, tend to arrange dark schemes to get their own benefits, hurting the colective, but this is one more reason to not give up, and change the governance model.

    Otherwise, FIFA recovers not his reputation, people leave to go to the stadiums and this business will never be as before.

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  • Accepted Answer

    Ian Gotts
    Ian Gotts
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    Tuesday, June 02 2015, 01:10 PM - #Permalink
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    BREAKING NEWS

    Fifa: Sepp Blatter to quit as president amid corruption scandal

    Sepp Blatter says he will resign as president of football's governing body Fifa amid a corruption scandal.

    In announcing his exit, the 79-year-old Swiss has called an extraordinary Fifa congress "as soon as possible" to elect a new president.

    Blatter was re-elected last week, despite seven top Fifa officials being arrested two days before the vote as part of a US prosecution.

    But he said: "My mandate does not appear to be supported by everybody."

    Fifa was rocked last week by the arrests on charges of racketeering, wire fraud and money laundering as part of a US prosecution that also indicted 14 people.

    A separate criminal investigation by Swiss authorities into how the 2018 and 2022 World Cups were allocated is also under way.

    "I am very much linked to Fifa and its interests. Those interests are dear to me and this is why I am taking this decision," added Blatter.

    "What counts most to me is the institute of Fifa and football around the world."

    • Emiel Kelly
      more than a month ago
      bla bla blatter
    • Walter Bril
      more than a month ago
      Yep, I knew that process related shock therapy works...
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  • Accepted Answer

    Wednesday, June 03 2015, 08:39 PM - #Permalink
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    2 votes

    Yes, Funny question indeed. When I first started selling BPM systems, I started in the developing world. In our first project we were financed by the World Bank and we built a system we called a "transparency system" for a local government entity. Call it idealistic youthfulness, but I really thought we could solve corruption with technology and systems. Indeed, I do think that systematization can help reduce corruption at low levels. However, the big time corruption will definitely never be stopped by BPM.

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  • Accepted Answer

    Amy Barth
    Amy Barth
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    Thursday, June 04 2015, 10:59 AM - #Permalink
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    Even if there was a BPM tool that increased transparency and controlled some sort of process for the various needs of an organization like FIFA, you can't prevent humans from behaving badly, especially when they are motivated by greed. Trying to do so with technology is the stuff of sci-fi movies.

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  • Accepted Answer

    Monday, June 08 2015, 03:34 PM - #Permalink
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    1 votes

    Offer to help them to execute a #digital transformation (see REF1 and REF2). Thus it will be enough objective audit trails to justify that all operations are carried out correctly.

    Thanks,
    AS

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