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  1. Peter Schooff
  2. BPM Discussions
  3. Tuesday, December 03 2013, 09:47 AM
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It's that time of year again to take a look at the year ahead. So what do you think will be the biggest/most important developments for BPM in 2014?
Peter Whibley Accepted Answer
A further decline in the market for BPMS and an increase in demand for process based applications.
Comment
First you'd have to *actually* have a decline in the BPMS market, rather than just maturation in the growth rate.
  1. Scott Francis
  2. 2 years ago
interesting (from gartner) considering that IBM, Pega, Appian all grew... and by all accounts so did bonitasoft. And so did bp3 :)
  1. Scott Francis
  2. 2 years ago
Yes a decline like this: https://www.gartner.com/doc/2564119

(The total BPMS market declined by 1% in 2012 to £2.3Bn)
  1. Peter Whibley
  2. 2 years ago
Interesting but not a surprise when you consider that the BPMS is completely out of step with where the market for business applications is headed.
  1. Peter Whibley
  2. 2 years ago
  1. more than a month ago
  2. BPM Discussions
  3. # 1
Convergence. Even Keith is looking for "definition of BPM" in Linkedin

Thanks,
AS
Comment
I agree - convergence in several respects is somewhat inevitable in BPM.
  1. Scott Francis
  2. 2 years ago
  1. more than a month ago
  2. BPM Discussions
  3. # 2
Keith Swenson Accepted Answer
Thanks, Alexander, you are right. The most important development for BPM in 2014 is a clear definition of BPM as well as acceptance/agreement from a majority of people discussing BPM. Let's call it "clarity".

Please contribute your best definition
References
  1. https://www.linkedin.com/groupItem?view=&gid=70120&type=member&item=5812680199795388416&qid=b77df2d3-a085-4b15-92a8-d8a389b76c04&trk=groups_most_recent-0-b-ttl&goback=%2Egmr_70120
Comment
this is far from the most important development. in fact, there is already broad agreement - EXCEPT for one group of people, who wish that ACM was not BPM. :) And seeking to prove things using pedantic interpretations of words and sentences, rather than the spirit behind them, is sort of pointless in my opinion. The most significant disagreement prior to ACM v. BPM was automated vs. human centric. Which was also silly - a technical distinction for the most part as the BPEL folks tried to protect their turf as the BPMN-centric products took over the market and displaced those BPEL-centric approaches. No reason BPM can't "automate when appropriate" but no reason it has to be *about* automation.

Right now we're building two awesome BPM solutions for customers that ACM folks would describe as ACM. In one case, even the customer described it as case management, and didn't think they even had a process per se. When we uncovered it for them, they were frankly surprised. And much happier now understanding the additional visibility and accountability they're going to get with a lightweight process rather than waiting for the black box to spit out an answer after an indeterminate amount of time with no clear definition of "progress". I just point this out as to me it is a distinction without a difference. Same software, same people, same customers, same market.
  1. Scott Francis
  2. 2 years ago
Scott, I am impressed at how in this discussion BPM, the only thing you want to talk about is ACM. There must be some reason.
  1. Keith Swenson
  2. 2 years ago
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  2. BPM Discussions
  3. # 3
Theo Priestley Accepted Answer
Blog Writer
Not the 'define BPM' argument again ;)
I started this way endeavour way back but learnt it was a futile effort and the energy was better spent educating people as to what BPM meant for them in context rather than a universal meaning. It's Fools Gold. Move on.

Without sounding like a clichéd vendor, one of the shifts we'll see is the usage of real-time data and complex events embedded in business process a lot more. You can use whatever term you side with; intelligent, adaptive, agile, dynamic, mustard, but there's no escaping the fact that this is where we're heading. These factors are leading to a point where, for example, we'll see almost zero downtime in manufacturing (link at the end may explain a little further) because of the predictive nature these capabilities will give business process. Yes, it may be nothing new per se but the industry has matured enough to take advantage of them. That's the big development. We've grown up this year. With M2M/ IoT knocking on our door BPM has no alternative but to consider how we use data and events in process that actually helps employees and consumers alike.

Process based apps are a nice way to give the business control of creating quick workflow wins but we're not at the stage yet where their power can make that kind of a difference illustrated imho and in reality you can't escape the need to want to go further. BPMS will always be there for the enterprise to deliver what a simple app cannot. I don't see it as an either/ or choice but a complimentary one.

For me, even wearing a vendor hat on, we should just stop chasing names for our shiny toys and just get on delivering the benefits we promise to clients.

Here's my take on what's to come next year.

What lies ahead for Business and IT in 2014
Comment
I think (if i can be so bold) that Theo's basic point is that when we endeavor to have an "academic definition" of BPM, we have a bunch of problems:
1. people bring their agendas to the table - for some, to define it narrowly, or to make sure the definition excludes something that they'd like to call "not-BPM" or "ACM" as an example. For others, the incentive is to include too much, because they benefit from everything being BPM.
2. the BPM definitions that are floated are too erudite. as if one or two sentences is a "proof" of what BPM is, and if your idea doesn't fit that proof, then it isn't BPM.

I'll note, we don't have this problem in CRM for example. anything having to do with customer management fits in CRM. CRM folks don't argue about whether an unstructured approach is still CRM :) they don't argue about whether applying CRM to some other segment (say, recruits, instead of customers) does it suddenly become not-CRM. They don't argue that if it is in the cloud it isn't CRM. But yet the definition of CRM has changed dramatically over the last 20 years, in terms of what it practically means. But in our little BPM corner, we have parties claiming it is a problem if we define it as business activities that happen in volume and have value, and therefore need to be managed ;)
  1. Scott Francis
  2. 2 years ago
So, Theo, do you prefer that each vendor & consultant will "educating people as to what BPM meant for them in context" (potentially) differently?

Thanks,
AS
  1. Dr Alexander Samarin
  2. 2 years ago
The W3C have managed to reach a common agreement how the whole web operates. Instead of “reinventing the wheel” at each place, enterprises use standard/agreed wheels to liberate themselves to concentrate on their unique business challenges.

For example, a process pattern "delegation of authority matrix" should be trivial to employ within a particular business process of any enterprise disregard of modelling practices, BPMs, etc. Will this limit an enterprise to optimise its processes or better serve its clients?

Thanks,
AS
  1. Dr Alexander Samarin
  2. 2 years ago
But html5 is a (software) language. It's easy to agree on how code should be written in order to make it happen.
But, bpm is not software, it's not a language.

Bpm is about doing business and making your customers happy. In general that's the same for many companies , but if you try to force it in some thing like 'this is how everybody should do it' you miss the context of the industry or the specific business or type of processes.

Thanks,
EK
  1. Emiel Kelly
  2. 2 years ago
A commonly-agreed definition is very practical. Remember that 15 years ago the development of web-centric applications added about 20 % to handle the differences between web browsers. Right now the development is using HTML5 and the web-browser industry is competing with a) compliance to HTML5 and b) performance. Does HTML5 stop innovations? Did customers gain from HTML5?

Thanks,
AS
  1. Dr Alexander Samarin
  2. 2 years ago
In my humble opinion, more than discussing the worn-out arguments what is BPM (simply because when we look back to what BPM was 20 years ago and what is today) the challenged it's to setup up a global, worldwide BPM University where each of the distinguished panelists and opinion makers of this forum, could help the commons of what BPM consists. In the end, with the different points of view, sensibility and professional experience, would build the real body of knowledge that the market is waiting for.
  1. Alberto Manuel
  2. 2 years ago
Business process management is the discipline which allows you to model, automate, execute, control, measure and optimize the flow of business activities that span the enterprise’s systems, employees, customers and partners within and beyond the enterprise boundaries.

All agreed? See, that wasn't so bad!
  1. Keith Swenson
  2. 2 years ago
  1. more than a month ago
  2. BPM Discussions
  3. # 4
Emiel Kelly Accepted Answer
As every company is trying to deliver it's promises by some kind of grip on their processes, BPM is just daily business. Not a hype, not a project, not a tool; just delivering your products and services.

Trying to define BPM in general is too academic in my opinion. So I have to agree with Theo it only makes sense in the context of the processes of an organization or industry.

As BPM is just daily business for companies, the things that influence the processes in 2014 are the same as for many of us; energy supply, bigdata, revival of socialism, global warming, world tour of One Direction, etc etc.

So I shouldn't worry about 'what's new in BPM'. Just try to keep grip on your processes in (as some make us believe) a fast changing world. Keep your feet on the ground and be nice.

Happy 2014!
Common Sensei at Procesje.nl
Comment
+1
  1. Scott Francis
  2. 2 years ago
There seems to be more and more people with this view: BPM is managing business. Nothing more, and nothing less. Anything that a business does to remain competitive is BPM.
  1. Keith Swenson
  2. 2 years ago
  1. more than a month ago
  2. BPM Discussions
  3. # 5
Patrick Lujan Accepted Answer
Blog Writer

- PAAS will become a regular part of the stack, but horizontal will still elude the masses.

- Decisional management will be facilitated by better data management, but a lot of organizations will continue to pay way more money than they should as the technology matures.

- Some new buzzwords will come on-line and some will proclaim yet another second coming that will bring world peace and solve poverty and hunger throughout. (See second point)

- We'll still be arguing about definitions and the differences between BPM and BPMS.
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 6
Alberto Manuel Accepted Answer
Blog Writer
Some cluttered ideas:
- Merge with Design Thinking to innovate business processes - It's not anymore about the control flow, it' about how companies create, design and innovate the customer experience.

-Paradigm change - The latest Amazon's Drone is the perfect example that the huge leap is reached trough a combination of paradigm change (beyond re-engineering) and innovation. Companies that pursue paradigm change are the ones that are going to make competitive advance occur. Still, capital and innovation driven focus is key to that outcome.

-Information web - This years Black Friday, started on Thursday and ended on Saturday. Retail companies went into an information war, on a quest like 24's television series, Monitoring on real time what competition was doing, on an end-to-en with suppliers and logistics partners. Nothing that the financial industries or energy and water distribution companies are not used to. Executing processes on real time. Despite this does not apply to all industry sectors, I sense a trend towards this shift.
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 7
David Chassels Accepted Answer
Agree with Theo on what is BPM? There will always be differing views what matters now is the delivery of next generation applications that put people needs first (which is what BPM is really about) with adaptive capability to empower them.

The West is frankly still is in the "mire" and we just have to do things a lot better for a lot less, 2014 could be a defining year where such software will make a contribution to what is called “Systems Thinking” as articulated by Dr W Edwards Deming who was a big influence in turning around Japan’s fortunes after the war.

Interesting booklet here http://www.transformationforum.org/PDFs/managing_transformation_means_transforming_management_sopk2.pdf with a definition of Systems Thinking “ Optimising how business processes operate from end to end working together with suppliers and for the benefit of the customers, and ultimately for the benefit of their customers” The other driving principles include
1. Driving improvements based upon operational statistics
2. Understanding people and how to remove constraints and empower them
3. The use of knowledge to learning to better understand the future

Sound familiar? Sadly over the past 50 years IT has failed to support this basic management philosophy and this is where BPM supporting technologies need to go.
As such the key attributes as next generation enterprise software that will emerge in 2014 will be
1. A single platform supporting BPM build of any application which is readily understood by business
2. Adaptive capabilities for easy business build and change and moulding to the requirements of any specific instance
3. Real time statistics/measurement of operational activity

2014 will be challenging year as we enter the critical phases of the economic “war” which nobody can afford to lose and the long over due step change in Enterprise Software will pay its part just as Deming did for Japan?
Comment
  1. more than a month ago
  2. BPM Discussions
  3. # 8
Bogdan Nafornita Accepted Answer
2014 will mark the beginning of BPaaS done right ;)
Managing Founder, profluo.com
Comment
  1. more than a month ago
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  3. # 9
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