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  1. Peter Schooff
  2. BPM Discussions
  3. Tuesday, April 14 2015, 09:47 AM
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Technavio [url="http://www.businesswire.com/news/home/20150330005256/en/Technavio-Global-Business-Process-Management-Service-Market#.VS0VChPF8RR"]recently reported[/url] that the need for improved business processes has resulted in drastic growth of the Global Business Process Management (BPM) as a Service Market, which is expected to post a CAGR of 37.18 percent from 2015-2019. So what part of the BPM market do you see having the most growth going forward?
Emiel Kelly Accepted Answer

'Technavio Says the Global Business Process Management as a Service Market Will Grow as BPM Takes a Process-Centric Approach'

 

Oh wow, BPM takes a process centric approach. Amazing.

 

But about the question I hope real time monitoring of cases in the process will get much bigger, because thats the only thing process management should start with in my opinion.
Common Sensei at Procesje.nl
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  1. more than a month ago
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David Chassels Accepted Answer

I think "digital" which brings people into interaction with applications will bring BPM thinking to the front line to establish what is required. Emiel is right the real time reporting will be very important which does require that seamless connectivity to back office support crossing the historical silos of data. There is every reason to be optimistic once buyers understand just how all this works.
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Patrick Lujan Accepted Answer
Blog Writer

Solutions and frameworks.
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Agree. Customers don't want drills, they want holes. Oh no, they don't want holes, they need to hang a clock. They don't want to hang a clock, they wanna be on time. So you asked for a drill but finally bought a time management training.

So indeed a solution for a problem. But the biggest challenge is to understand the problems and see what thing in our giant BPM toolbox can be used to solve it.

So question should be; what are the biggest problems organizations are/will be facing and what part of #BPM will solve it or should be developed further to solve it.
  1. Emiel Kelly
  2. 1 year ago
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Ian Gotts Accepted Answer

Driving better Customer eXperience (CX). CX touches every area of the business and requires that they are coordinated - which is where BPM fits in.
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Bogdan Nafornita Accepted Answer

I'm with Patrick - vertical solutions are clearer wins for customers. There's a lot of activity in the frameworks area but these are mosty vendor enablers.


Ian: CX is an area with huge potential, but I don't see this materializing very soon. Unless the UI is highly flexible (encompassing rules and analytics when presenting itself to the users) I can't see much here. I know no BPM product that has a decent, modern UI (if someone has a suggestion, I'd honestly appreciate it).
Managing Founder, profluo.com
Comment
I know of a decent modern UI on the BPM side, but I'll refrain from full-on advertisement.
  1. Scott Francis
  2. 1 year ago
Bogdan,

Unfortunately I don't know of a decent, modern UI on the BPM side, but if Big Blue would point Content Navigator against IBM BPM (all due respect to coaches) it would be oresome.
  1. Patrick Lujan
  2. 1 year ago
BUT the UI is the most important element of any solution that supports BPM? Each UI should be custom built for the task in hand for the authorised users. Required data presented as required in a logical order for easy use. Intelligent grids to allow once only entry of new data on the form and in memory working capability will ensure fast response time. Pretty standard stuff and any modern BPM supporting platform should readily support....if not better do research!
  1. David Chassels
  2. 1 year ago
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Brian Reale Accepted Answer
Blog Writer

Mobile Apps. In fact, as we have already started to notice, many "BPM" companies have already started to change their focus and declared market so that they are "App Companies." Bigger and much less boring market as NWD pointed out in his talk at BPMNext.
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  1. more than a month ago
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Maria Paz Accepted Answer

A possible segmentation would be according the industry of the enterprise. Another one is the size of the organization that implements BPM processes. This is the segmentation that I find most interesting regarding this question.


Many large companies already use and take advantage of Business Process Management (BPM) practices, as dozens of case studies already show us.


Small and Medium Enterprises (SMEs), on the other hand, don’t take so much advantage of the BPM discipline. But in order to grow and develop, SMEs need to organize their processes. And that is why in my opinion BPM will have an increasing role for them. As Layna Fisher once told me, there is a strong perception thatBPM automation is for the big guys and big pockets. Last week I wrote a[url="http://www.flokzu.com/go/what-do-smes-need-to-massively-automate-their-business-processes/"]post[/url]regarding this topic which includes strategies for SMEs to overcome the main problems that they usually face when using BPM.


On this matter, I belive that BPM strategies related to SMEs will have the most growth in the near future.


References
  1. http://www.flokzu.com
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  1. more than a month ago
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E Scott Menter Accepted Answer
Blog Writer

BPM is poised for significant uptake in healthcare. Not only is healthcare (in the words of a friend who is an expert in the field) the largest sector in the largest economy in the history of humankind, but it desperately needs BPM. At a recent BPM conference, healthcare IT was a common use case chosen by the presenters. And what BPM can contribute can be truly extraordinary: reduced risk and lower costs, of course, but more importantly, improved patient outcomes. For those of us in the industry, one can hardly imagine a more fulfilling result.



http://www.bplogix.com/images/icon-x-medium.png Scott
Comment
Agree that healthcare is extremely large and processes are made difficult there because of the dynamics of execution. If you plan a surgery with a patient now, the or and surgeon aren't available for the next patient at that time.

So, managing cases might indeed need some support by what most of us call BPM. But be aware to not see BPM as some kine of patient-routing thing because many more aspects are crucial to good execution. For example information supply, right medical tools, capable employees, etc.

And that's indeed, in my opinion, BPM; managing processes for patients. Aha, daily business!
  1. Emiel Kelly
  2. 1 year ago
  1. more than a month ago
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Jose Camacho Accepted Answer

I agree with perspective that BPM will grow oriented by market segmentations, customer experience, digital economy, among others. Anyway, considering BPM itself, I think the part that will grow more is the operational (BPMS) because the biggest part of people are in this level, while the management component as BPA (Business Process Analysis) will be the discipline that will introduce better efficiency ratio for companies.
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  1. more than a month ago
  2. BPM Discussions
  3. # 9

It seems that the current business model behind BPM:

[list]
[*]
each process-related management discipline is separate,
[*]
each BPM-suite vendor tries competing in all spectrum of functionality,
[*]
each BPM consultant pushes different view on BPM,
[*]
no commonly-agreed BPM reference model,
[*]
no reference architectures
[*]
no real user community,
[*]
etc.
[/list]


DOES NOT WORK ANY MORE to address the needs of the market:

[list]
[*]
better functionality,
[*]
vertical solutions (instead of just generic capabilities),
[*]
lower entry level (e.g. SMEs),
[*]
repeatable practices,
[*]
best-for-fit choice of functional modules (as plug-ins into a common framework),
[*]
clear “interfaces” to other bodies of knowledge,
[*]
etc.
[/list]


ALTHOUGH the potentials for BPM are HUGE (e.g. healthcare).


It will be more work for BPM if the BPM community starts working TOGETHER. Maybe this forum can start a joirney to better BPM.


Thanks,

AS
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