N E W S  R E L E A S E



May 22, 2013—Boston, Mass. The Workflow Management Coalition (WfMC) is pleased to announce the finalists for the 2013 Global Awards for Excellence in Adaptive Case Management.

In 2011, WfMC inaugurated a Global Awards program for Adaptive Case Management (ACM) case studies to recognize and focus upon ACM use cases. Adaptive Case Management represents a new approach to supporting knowledge workers in today's leading edge organizations. ACM provides secure, social collaboration to create and adapt goal-oriented activities that enable informed decision-making using federated business data and content.

Finalists were selected by a 16-person program committee comprising experts in this field. Committee leader, Max J. Pucher said, “The submitted ACM solutions in 2013 are focused on showing the financial return of being a leading business that uses state-of-the-art technology. While forefront ACM functionality such as evolutionary process improvement by business performers is used by only a few entries,, the 'Design-by-Doing' aspect of ACM is widely represented. The spectrum of verticals this year is proof for the wide-ranging applicability of Adaptive Case Management concepts.”

Co-sponsored by WfMC and, these prestigious awards recognize user organizations worldwide that have demonstrably excelled in implementing innovative ACM solutions. Award winners will be announced at a special virtual awards ceremony on June 27th at ACM Live. 

There are seven categories this year:

  • Back Office
  • Construction and Big Projects
  • Financial
  • Legal and Courts
  • Public Sector
  • Shipping and Logistics
  • Knowledge Worker Innovation

The 2013 finalists (in alphabetical order) across all categories are:

  1. Axle Group Holdings Ltd., nominated by EmergeAdapt
  2. CargoNet AS, nominated by Computas AS
  3. Department of Transport, South Africa, nominated by EMC Corporation
  4. Directorate for the Construction of Facilities for EURO 2012, nominated by PayDox Business Software
  5. Fleet One, nominated by 4Spires
  6. Info Edge Pvt. Ltd, nominated by Newgen Software Technologies Ltd
  7. National Courts Administration of Norway, nominated by Computas AS
  8. Texas Office of the Attorney General Crime Victim Services Division, nominated by IBM
  9. U.S. Department of Housing and Urban Development (HUD), nominated by AINS, Inc.
  10. UBS Bank, nominated by Whitestein Technologies

WfMC Chairman and founder of the ACM Awards program, Keith Swenson commented on the strength of the entries, “This year brings a significant maturing of the field of entries,” said Swenson. “We see well-rounded mainstream use cases with lots of knowledge workers as participants who use the system to innovate their processes every day. In domains where thinking matters, they show that there is a real business case, and the return on investment is really incredible."

 “This distinguished group of finalists survived very high standards and tight scrutiny by a discriminating panel of judges, representing the top influencers in our field” noted WfMC Executive Director Nathaniel Palmer. “Now in its third year, the Excellence in Adaptive Case Management program reflects not only a thriving global market for case management, but clearly demonstrates the value this sector offers to businesses and governments worldwide.”

 More details on case study requirements and the finalists can be found online at Finalists receive additional recognition by having their case studies published in the 2013 edition in the ACM Excellence Series by Future Strategies Inc., following the success of “Taming the Unpredictable” in 2011 and “How Knowledge Workers Get Things Done” in 2012.

The Workflow Management Coalition (WfMC) and jointly sponsor the annual Global Awards for Excellence in ACM. The Awards program is managed by Future Strategies Inc.

For further information:
Layna Fischer (Awards Director)

Future Strategies Inc.
[email protected]


Nathaniel Palmer
Author: Nathaniel PalmerWebsite:
VP and CTO
Rated as the #1 Most Influential Thought Leader in Business Process Management (BPM) by independent research, Nathaniel Palmer is recognized as one of the early originators of BPM, and has led the design for some of the industry’s largest-scale and most complex projects involving investments of $200 Million or more. Today he is the Editor-in-Chief of, as well as the Executive Director of the Workflow Management Coalition, as well as VP and CTO of BPM, Inc. Previously he had been the BPM Practice Director of SRA International, and prior to that Director, Business Consulting for Perot Systems Corp, as well as spent over a decade with Delphi Group serving as VP and CTO. He frequently tops the lists of the most recognized names in his field, and was the first individual named as Laureate in Workflow. Nathaniel has authored or co-authored a dozen books on process innovation and business transformation, including “Intelligent BPM” (2013), “How Knowledge Workers Get Things Done” (2012), “Social BPM” (2011), “Mastering the Unpredictable” (2008) which reached #2 on the Best Seller’s List, “Excellence in Practice” (2007), “Encyclopedia of Database Systems” (2007) and “The X-Economy” (2001). He has been featured in numerous media ranging from Fortune to The New York Times to National Public Radio. Nathaniel holds a DISCO Secret Clearance as well as a Position of Trust with in the U.S. federal government.

blog comments powered by Disqus

More articles from this author