Appian, an innovative global provider of business process management (BPM) technology,announced today that AGF Trusthas launched its Imaging and Workflow System built on the Appian Enterprise Suite. AGF Trust is a wholly owned subsidiary of AGF Management Limited, one of Canada’s premier investment management companies

(TSX: AGF.B). The full Appian-based solution encompasses more than 120 process models covering six product lines, and crossing numerous functional groups including Client Services, Finance, Funding Teams, Ongoing Administration, and Underwriting. This initial launch completes Phase One of AGF Trust’s strategic BPM rollout.

AGF Trust’s Appian-based Imaging and Workflow System is designed to collect incoming client documents and trigger corresponding business processes for loan origination or ongoing administration. The system includes integration with Optical Character Recognition (OCR) software to store and route documents within Appian Enterprise, targeted process-to-process messaging to trigger specific actions based on the receipt of documents, and the conversion of more than 650,000 historical documents from AGF Trust’s legacy system into Appian for collaboration. In addition to automating tasks, Appian is helping AGF Trust streamline and increase structure over highly human-centric, mission-critical credit fulfillment and credit servicing processes.

John Bennett, Executive Vice President at AGF, said, “We selected Appian as our BPM partner to gain better control and more efficiency from key business processes, improve compliance initiatives, and support our efforts at continuous process improvements. We are excited to go live with the initial phase of our BPM initiative.”

Appian Enterprise is the first comprehensive BPM suite to offer integrated process, knowledge, and analytics capabilities. Industry research firm Forrester named Appian a financial services market leader in its August 2007 “Forrester Wave™: Human-Centric BPMS for Banking and Investments, Q3 2007.” In the report, Forrester noted Appian’s “human-centric BPMS capabilities and deep pre-built processes for banks and investment firms” helped the company establish its position as a leader with banking and investments organizations. The report also states that Appian “excels in compliance with a separate compliance manager tool to support the needs of FSIs [financial services institutions]….Appian offers strong FI [financial institution] leadership and expertise. Other strengths include a very solid interface framework with a three-tiered approach to interfacing with common banking and investment applications. Finally, Appian has built cross-channel capabilities that specifically enable visibility across all channels and support the idea of a single enterprise process, configurable by channel and LOB [line of business]”.

“Our success with AGF Trust is a testament to Appian’s position as the BPM leader for financial services institutions,” said Matthew Calkins, President and CEO of Appian. “Appian Enterprise offers a powerful and flexible foundation to meet the current and future needs of financial services industry leaders, and we look forward to working together to extend the value of BPM throughout all levels of AGF Trust’s business.”

About Appian

Appian is the BPM pure-play expert. Appian leads the market in BPM innovation, delivering comprehensive, flexible and easy-to-use solutions customized to the unique needs of individual organizations. Businesses and governments worldwide use Appian to simplify process innovation with the real-time visibility, control and analytics needed to improve the critical processes that determine business performance. Appian allows all users across the organization to effectively collaborate and be part of the process of achieving corporate goals. Appian is headquartered in the Washington D.C. region, with professional services and partners around the globe.

For Information Contact Ben Farrell, Director, Corporate Communications , [email protected]

About AGF Trust

AGF Trust Company, a subsidiary of AGF Management Limited, offers a range of lending and deposit services distributed exclusively through investment advisors, insurance agents and mortgage brokers. Products available include: RSP loans, investment loans, home-equity loans, GICs and first and second mortgages.

AGF Management Limited is one of Canada’s premier investment management companies with offices across Canada and subsidiaries around the world. AGF’s products and services include a diversified family of more than 50 mutual funds, the evolutionary AGF Elements portfolios, the Harmony asset management program, AGF Asset Management Group services for institutional and high-net-worth clients, as well as AGF Trust GICs, loans and mortgages. With over $51 billion in total assets under management, AGF serves more than one million investors. AGF trades on the Toronto Stock Exchange under the symbol “AGF.B”.

Nathaniel Palmer
Author: Nathaniel PalmerWebsite:
VP and CTO
Rated as the #1 Most Influential Thought Leader in Business Process Management (BPM) by independent research, Nathaniel Palmer is recognized as one of the early originators of BPM, and has led the design for some of the industry’s largest-scale and most complex projects involving investments of $200 Million or more. Today he is the Editor-in-Chief of, as well as the Executive Director of the Workflow Management Coalition, as well as VP and CTO of BPM, Inc. Previously he had been the BPM Practice Director of SRA International, and prior to that Director, Business Consulting for Perot Systems Corp, as well as spent over a decade with Delphi Group serving as VP and CTO. He frequently tops the lists of the most recognized names in his field, and was the first individual named as Laureate in Workflow. Nathaniel has authored or co-authored a dozen books on process innovation and business transformation, including “Intelligent BPM” (2013), “How Knowledge Workers Get Things Done” (2012), “Social BPM” (2011), “Mastering the Unpredictable” (2008) which reached #2 on the Best Seller’s List, “Excellence in Practice” (2007), “Encyclopedia of Database Systems” (2007) and “The X-Economy” (2001). He has been featured in numerous media ranging from Fortune to The New York Times to National Public Radio. Nathaniel holds a DISCO Secret Clearance as well as a Position of Trust with in the U.S. federal government.

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