ACM Live takes a deep look at the forces and players driving the development of an entirely new approach to dealing with the convergence of the most important challenges and opportunities facing your organization - Adaptive Case Management.
June 27, 2013 at 11:00 am – 2:30 pm Eastern (EDT) / 15.00 - 18.30 GMT
Adaptive Case Management (ACM) represents a radical new approach for managing knowledge work. Tools for knowledge work to date have focused exclusively on the process, that is, the sequence, timing, and flow of information. Tools for knowledge work in the future have to focus primarily on the work, that is, the tools, methods, connections, and judgment needed to act on the information.
ACM takes knowledge and process management to the next level by bringing together the tools that support knowledge work. The result is a comprehensive approach to way we build, deploy and use enterprise information management systems. It's as revolutionary for the way we work as the Internet was to the way we share and connect.
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ACM Live will also feature the Announcement Ceremony of the 3rd Annual Global Excellence in Case Management Awards at 14:00 / 2:00 P.M. EDT (GMT-4).
11:00 - 11:30 A.M. EDT (GMT-4): Welcome and Case Management Industry Update, Nathaniel Palmer, WfMC Executive Director and Industry Analyst
11:30 - 12:00 P.M. EDT (GMT-4): Keith Swenson, WfMC Chairman, "The Seven Domains of Predictability" describing the seven domains of process technology where different approaches to supporting process are laid out according to the predictability of the underlying business problem.
12:00 - 2.00 P.M. EDT (GMT-4): Case Study Presentations by Selected Finalists
2:00 - 2.30 P.M. EDT (GMT-4): Global Excellence in Case Management Awards Announcement Ceremony