Verint® Systems (NASDAQ: VRNT) is a global firm focused on delivering solutions defined by Actionable Intelligence™ – combining analytics with specific capabilities designed to enable its customers to capture, analyze and act on customer and operational data to achieve better business outcomes. Verint Systems’ solutions are used at over 80% of the Fortune 100 and across more than 10,000 customers worldwide. Today the majority of its total business (60-65%) is composed of its Enterprise Intelligence division, which consists of practice areas focused on support back-office operations, contact centers, retail branches, and a Voice of the Customer set of analytics solutions.
Recently the BPM.com team was provided with a comprehensive demonstration of the latest release, version 3.0, of Process Director from BP Logix. This was not a literal introduction, as we have had the opportunity to explore Process Director through prior briefings by BP Logix, as well as through working independently with two key customers. This has allowed us to understand both the potential value and the differentiating features offered by Process Director historically, as well as provide us with a unique appreciation of the critical milestones achieved with the V 3.0 release.
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Lean BPM is distinguished from today’s consolidating group of “stack” or platform vendors in its focus on the quick deployment of process-driven applications (such as purpose-built forms and web apps) rather than broad-reaching system modernization and integration efforts. The latter typically involves project lifecycles of several months, and often 100s or even 1,000s of vertically-integrated function points. In contrast, Lean BPM can be applied to targeted areas to realize immediate benefit, without imposing the deployment overhead and integration effort involved with those environments.
Interneer’s web-based BPM solution promises to be user-friendly and easy to configure – and delivers...
Originally formed as an engineering consultancy more than a dozen years ago by a group of mechanical and aerospace engineers who saw an opportunity to build a web-oriented application with integrated workflow, since then, Interneer has built its Interneer Intellect Platform that allows technically capable business people to configure web-based applications to support integrated workflow, without programming. Today Interneer has hundreds of customers including Bose, Jacobs Engineering, and Host Hotels in markets including construction, manufacturing, energy, public sector, and services.
Laserfiche 8.3 Delivers Document-centric BPM and Case Management
Laserfiche is a familiar name to anyone who follows the ECM market. As a long-time leader of solutions for document capture and transactional content management, Laserfiche 8.3 builds on this history with new capabilities that address the needs of both document-centric BPM and case management.