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Authored by Nathaniel Palmer, this 70-page market report features an exhaustive body research from the 6-month survey of 500 companies currently using or evaluating business process management. The report presentes 60 unique charts and tables, covering a range of topics including: success factors and current practices in establishing a BPM Center of Excellence, reported Return on Investment (ROI) rate and coefficients, spending plans and priorities, and BPM vendor rankings. Click Here download.
Chapters include:
• BPM Adoption and Usage
• Current Issues with BPM
• Role of the CoE/PMO
• Approach to BPMS
• Investment Appraisal and BPMS
| List of Figures: |
Tables: |
Figure 1: Regional Distribution
Figure 2: Company Size
Figure 3: Industrial Sector
Figure 4: Respondent Role in BPM
Figure 5: Respondent Role in Organization
Figure 6: Previous Involvement with BPM
Figure 7: Previous Experience and Current Role with BPM
Figure 7A: Number of Initiatives
Figure 8: Current Usage of BPM
Figure 9: Approach to BPM Centre of Excellence
Figure 10: Role of IT in CoE
Figure 11: Staffing Composition of CoE
Figure 12: Setup of CoE
Figure 13: Reporting Lines for CoE
Figure 14: Focus of CoE
Figure 15: Business Role of CoE
Figure 16: Adoption of Popular Methodologies
Figure 17: Adoption of Less-Popular Methodologies
Figure 18: Current Experience with BPMS
Figure 19: Correlation Between CoE and BPMS Adoption
Figure 20: Expenditure of BPM (to date)
Figure 21: Current Focus of BPM
Figure 22: Allocation of Time within BPMS Activities
Figure 23: Allocation of Expenditure to Support BPMS
Figure 24: Allocation of Expenditure to Support BPMS, CoE Implemented
Figure 25: Composition of BPMS teams
Figure 26: Composition of BPMS Teams, CoE Established
Figure 27: Methodology Used to Support BPM
Figure 28: Methodology Used to Support BPM vs Approach to CoE
Figure 29: Degree of Success in Using BPM
Figure 30: Investment Appraisal of BPMS
Figure 31: Investment Appraisal of BPMS vs Approach to CoE
Figure 32: Time Period for Return on Investment
Figure 32A: Time Period for Return on Investment and Approach to CoE
Figure 33: Actual Rate of Return
Figure 33A: Actual Rate of Return and Approach to CoE
Figure 34: Actual Rate of Return and Project Length
Figure 35: Method Used to Evaluate ROI
Figure 36: Expected ROI Period
Figure 36A: Expected ROI Period Compared to CoE Approach
Figure 37: Average Future BPMS Expenditure Pattern
Figure 38: Top Priority for BPM Software
Figure 39: Source of Funding for BPMS
Figure 40: Success Metrics for BPMS
Figure 40A: Success Metrics for BPMS and Approach to CoE
Figure 41: Focus for Future BPMS
Figure 42: Preferred Pricing Model for BPM Investment
Figure 43: Future BPM Development Environment
Figure 44: Reasons for not investing in BPMS Software
Figure 45: Consideration of Open Source Software
Figure 46: Effect of downturn on approach to IT suppliers
Figure 47: Market Mindshare - Leading BPM Software Brands |
Table 1: Distribution of Company Size by Region
Table 2: Distribution of Industrial Sector by Region
Table 3: Distribution of Industrial Sector by Organizational Size
Table 4: Organizational Role and Role in respect to BPM
Table 5: Organizational Role and Previous Experience of BPM
Table 6: Single Greatest Benefit of BPM
Table 7: Number of Initiatives
Table 8: Title of Centre of Excellence
Table 11: Correlation between future financial expectations and past performance
Table 13: Different Approaches to supplier selection strategy?
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